Purchases and payments | Skype Number

• How do I manage my Skype purchases through Google Play?

  If you purchased your subscription through Google Play, you can only manage it directly from your device or the Google Play site.To cancel your Skype...

• New Skype purchases are no longer available in Russia and Belarus

  Microsoft has suspended new Skype purchases in Russia and Belarus. This includes purchases for new Skype subscriptions, Skype Numbers, Skype Credit, and gifting...

• What are the requirements to obtain a Skype Number in Japan?

  Due to Japanese regulations, effective June 12, 2023, when you request a Skype Number in Japan, you will be required to go through the verification flow in...

• How do I manage my Skype purchases for Amazon devices?

  On Skype for Amazon devices, some functions are not available from within the app. If you can't find what you are looking for, you can access it from your Skype...

• How do I block unwanted calls to my Skype Number?

  Unwanted call blocking is a feature that helps block your Skype Number from receiving unwanted spam calls. It's free to use, and the best part is you'll get...

• Why are recurring merchant payments failing? [for Indian customers]

  A new Reserve Bank of India (RBI) policy effective October 1, 2021 regarding recurring payment authorizations means that any existing automatic recurring...

• What is a Skype Number?

  A Skype Number is a second phone number which is attached to your Skype account, allowing you to answer incoming calls on your Skype app anywhere. People can...

• How do I purchase Subscriptions in Skype?

  There are two ways to purchase subscriptions in Skype: in the Skype app, and on the web.Important: If you are in India and your automatic payment fails, it...

• Can I transfer Skype subscriptions or Skype Numbers to another Skype account?

  No, Skype Numbers and subscriptions are associated with the Skype account used to make the original purchase. Therefore, it's not possible to transfer these...

• How do I get a Skype Number?

  Important: If you are in India and your automatic payment fails, it might be due to new regulations effective October 1, 2021. Learn more about what this change...

• What are the different types of Skype subscriptions and pay-as-you-go options?

  Subscriptions * are monthly calling plans that let you make unlimited or fixed-minute calls to landlines (and mobiles where applicable). A subscription is great...

• How do I cancel my Skype Number?

  You can cancel your Skype Number subscription at any time.Important: If you purchased your Skype Number on your iPhone or iPad, you can only cancel and...

• How do I check my Skype account balance and purchase history?

  You can view your Skype Credit balance and purchase history right from your profile. Before you get started, make sure you're signed into the correct Skype...

• How is a subscription different to a Skype Number?

  Subscriptions are one, three or 12-month calling plans that let you make minute-limited or unlimited* calls to selected countries, so a subscription is...

• Can my friend call me on Skype from their landline or mobile?

  Yes, with a Skype Number, people can call you from a landline or mobile, and you can pick up the call on Skype. It’s great if you have friends, family or...

• In which countries are Skype Numbers available?

  Skype Numbers are available to purchase in many countries and on any Skype account. Check one of the following lists for available countries by account...

• How much will it cost my friends to call my Skype Number?

  Your Skype Number has both an international and area code, so when you call one from a mobile or landline, local and long distance charges apply. However,...

• How do I port my Skype Number to another company?

  If you want to port your Skype Number, contact your new provider directly to initiate this. If you are porting your Skype Number from France contact the Voxbone...