Account and profile

• How do I manage my Skype profile and purchases for iPhone and iPad?

  In Skype for iPhone and iPad, some functions are not available from within the app. If you can't find what you are looking for, you can access it from your...

• How do I change my currency in Skype?

  Sign into your Skype account. Scroll down to Account details and select Change currency. Choose your new currency from the list and then click...

• What happens if I opt out of Skype search?

  Skype search gives you the ability to find your friends and connect on Skype. You can opt out of Skype search at any time in your mobile or desktop privacy...

• How do I opt out of being visible in Skype search results on mobile or tablet?

  You can add or edit information in your Skype profile such as your location, email, or phone number to make it easier for friends to find you. If you prefer not...

• How do I manage group chat settings in Skype on mobile or tablet?

  While in your group chat, tap the Group header. From your group profile, you can: Android (6.0+), Android tablet, iPhone, and iPad Add or update a group...

• Can I reduce the number of Skype notifications on mobile or tablet?

  The option to control alerts for specific conversations in Skype is only available in Skype on Android (6.0+), Android tablet, iPhone and iPad. Tap...

• How do I know which version of Skype is on my mobile or tablet?

  Android OS (6.0+)If you have... Your profile picture at the top. Tabs across the bottom for Chats, Calls, and Contacts. A New Chat button at the...

• Why did I stop receiving notifications in Skype on mobile or tablet?

  There could be a few reasons why you might not be receiving notifications. Try these things: Notifications will stop when you sign out. Make sure you're...

• Why am I still receiving notifications after closing the Skype app on mobile or tablet?

  If you close the Skype app without signing out first, you might still receive notifications. If you want to stop these notifications, you can either disable...

• How do I change my theme in Skype on mobile or tablet?

  Android (6.0+), Android tablet, iPhone, and iPad In Chats, tap your profile picture. Tap Settings . Tap Appearance . Under MODES, choose...

• How do I add or change my mood message in Skype?

  Skype on Windows, Mac, Linux, Skype for Windows 10 (version 14), Android (6.0+), iPhone and iPad. Select your profile picture. Under your profile picture,...

• How do I change my language in Skype on mobile or tablet?

  Android (6.0+), Android tablet, iPhone, and iPad Tap your profile picture. Tap Settings . Tap General . Under Appearance, tap Language , and then...

• What languages are supported in Skype?

  Support Language Language Code Arabic ar Bulgarian bg Catalan ca Chinese...

• How do I change my profile color in Skype on mobile or tablet?

  Customizing your profile color is only available in Skype on Android (6.0+), Android tablet, iPhone and iPad. Tap your profile picture. Tap Settings . Tap...

• How do I change my profile picture in Skype on mobile or tablet?

  Android (6.0+), Android tablet, iPhone and iPad From Chats, tap your profile picture. Tap your photo and you can: Take a Photo. Upload a...

• How do I manage notifications in Skype on mobile or tablet?

  Android (6.0+), Android table, iPhone and iPad From Chats, tap your profile picture. Tap Settings, scroll down and tap Notifications. Toggle the listed...

• How do I change my presence status in Skype on mobile or tablet?

  Android (6.0+), Android tablet, iPhone and iPad From Chats, tap your profile picture. Tap to change your presence status to: Active - Let your...

• How do I manage reactions and app alerts in Skype on mobile or tablet?

  The option to manage reactions and app alerts in Skype is only available in Skype on Android (6.0+), Android tablets, iPhone, and iPad. From Chats, tap the...

• How do I update my profile information in Skype on mobile or tablet?

  Android (6.0+), Android tablet, iPhone and iPad Tap your profile picture. Tap Settings . Tap Account & Profile , then tap the field you want to update...

• I've forgotten my Skype user name or password

  I forgot my password for SkypeIf you forgot your Skype password, reset your password now. If you forgot your Skype password but do not have access to your...

• What is a Microsoft account?

  A Microsoft account is what you use to access many Microsoft devices and services. It’s the account that you use to sign in to Skype, Outlook.com, OneDrive,...

• Who can see my Skype profile and presence status?

  You control who can see your Skype profile information and presence status. Some information is visible to everyone, but you can leave it blank if you don't...

• Can I use Skype without my Microsoft account?

  Skype is one of a range of consumer services that is accessed through a Microsoft account. It is not possible to separate your Skype profile from your Microsoft...

• Can I merge or unlink my Skype and Microsoft accounts?

  Since your Skype account is already a Microsoft account, it is not possible to merge or unlink your Skype and Microsoft account. With your account you will...

• What's my Skype Name?

  Your Skype name is the username you created when you first joined Skype, other than your email address or phone number.If you sign in with an email address or...

• How do I change or reset my password for Skype?

  Sign into your account. Select the change password link. We'll take you through the process of changing your password.What do I do if I forgot my...

• How do I add or change my primary email address in my Skype profile?

  You need to have a primary email address in your profile, because we use it to contact you with important information about your Skype account. As well as your...

• How do I change my status in Skype?

  Your status lets people know if you're available. To change your status:Skype version 8 for mobile and desktop, and Skype for Windows 10 (verison 14) Select...

• How do I activate my Office 365 Skype minutes?

  When you buy a Microsoft Office 365 Home, Office 365 Personal, or Office 365 University subscription, your purchase includes 60 minutes of free Skype calls to...

• Why is Skype asking for permission to use my camera, microphone, or contacts on my iOS device?

  When you want to make a call using Skype on your iPhone or iPad device for the first time, Skype will ask for your permission to access the microphone (shown...

• How do I change my billing address?

  Sign into your Skype My Account page. Scroll down to the bottom of the page and, under Account details, select Billing information. Note: If you are...

• What is the Microsoft account verification?

  Microsoft values your privacy and safety and wants to make sure that you don’t lose access to your account. Therefore, when you sign in to Skype with your...

• How do I deactivate caller identification?

  To deactivate caller identification: Sign in to your account. In the Manage features section, click Caller ID. If this link is not displayed, go to the...

• How do I change my Skype settings?

  To access your settings in Skype: Select your profile picture. Select Settings. Note: In Skype for Windows, Mac or Linux, if you are having issues...

• Why do I need to add security information to my Microsoft account?

  When you sign in to Skype with your Microsoft account, you might be asked to provide an alternative email address or phone number. This is just to make sure...

• How do I change my caller identification settings?

  To change your caller identification settings: Sign in to your account. In the Manage features section, click Caller ID. To turn Caller ID on or off, use...

• What are the possible Skype statuses?

  If your presence status is... ActiveHow you appear to othersWhat it means You are online and available to contact.How this status gets set Set...

• What is the difference between a status and a mood message in Skype?

  Your status lets your contacts know if you're available to have a conversation. A mood message is a short, simple message you can add to your profile. It could...

• How do I change the language of communications I receive from Skype?

  You can change the language of communications you receive from Skype from any platform or device, using this link to access your Skype account. Select Edit...