Account and profile | Account settings

• How do I close my account for Skype?

  Skype is one of a range of consumer services that is accessed through a Microsoft account. It is not possible to separate your Skype profile from your Microsoft...

• How are my contact details used in Skype?

  You can have different contact details in your Skype profile (which is used only in Skype) and your Microsoft account (which you can use with Microsoft products...

• Can people find me with my phone number in Skype?

  If you use a phone number to sign up or sign in to Skype, or if you have a phone number in your Skype Profile, people can search for you with that phone number...

• How do I manage my Skype profile and purchases for iPhone and iPad?

  In Skype for iPhone and iPad, some functions are not available from within the app. If you can't find what you need, you can access it from your Skype My...

• Why are some of my settings disabled in Skype?

  Because of governmental regulations in the EU, as well as privacy concerns, some users might not be able to use all Skype services. Here are some features and...

• How do I change my currency in Skype?

  Sign into your Skype account. Scroll down to Account details and select Change currency. Choose your new currency from the list and then click...

• How do I change my theme in Skype?

  Select your profile picture. Select Settings. Select Appearance. Under MODES, choose from Light, Dark, or Use system setting, and a check mark will...

• What happens if I opt out of Skype search?

  Skype search gives you the ability to find your friends and connect on Skype. You can opt out of Skype search at any time in your Skype privacy settings....

• How do I know which version of Skype is on my mobile or tablet?

  Android OS (6.0+)If you have: Your profile picture at the top. Tabs across the bottom for Chats, Calls, Contacts, and Notifications. A New Chat button...

• How do I change my profile color in Skype?

  Select your profile picture. Select Settings. Select Appearance. Under COLOR, choose a new color. It might take a little time before your color...

• How do I send feedback for Skype?

  Select your profile picture. Select Settings. Select Help & Feedback, then select Give feedback. Let us know what you'd like to tell us and select...

• What version of Skype am I using?

  Select your profile picture. Select Settings. Select Help & Feedback. The Help & Feedback window will show your version information. Android...

• How do I opt out of being visible in Skype search results?

  You can add or edit information in your Skype profile such as your location, email, or phone number to make it easier for friends to find you. If you prefer not...

• How do I add or change my mood message in Skype?

  Select your profile picture. Under your profile picture, either select Share what you're up to and add a new mood message or select the existing message to...

• How do I change my language in Skype?

  Select your profile picture. Select Settings. Select General. Select Language, then select a language from the list. Android 4.0.4 - 5.1 Tap...

• Why can anyone contact me in Skype?

  In Skype, your friends and family can talk to you immediately, and you can do the same with them.When someone reaches out to you for the first time, you can...

• Can I merge or unlink my Skype and Microsoft accounts?

  Since your Skype account is already a Microsoft account, it is not possible to merge or unlink your Skype and Microsoft account. With your account you will...

• What's my Skype Name?

  Your Skype Name is the name created when you first joined Skype, other than your email address or phone number. If you sign in with an email address or phone...

• Who can see my Skype profile and presence status?

  You control who can see your Skype profile information and presence status. Some information is visible to everyone, but you can leave it blank if you don't...

• What is a Microsoft account?

  A Microsoft account is what you use to access many Microsoft devices and services. It’s the account that you use to sign in to Skype, Outlook.com, OneDrive,...

• How do I activate my Microsoft 365 Skype minutes?

  When you buy a Microsoft 365 Family or Microsoft 365 Personal subscription, your purchase includes 60 minutes of free Skype calls to mobiles and landlines every...

• Why is Skype asking for permission to use my camera, microphone, or contacts on my iOS device?

  When you want to make a call using Skype on your iPhone or iPad device for the first time, Skype will ask for your permission to access the microphone. When you...

• How do I change my billing address?

  Sign into your Skype My Account page. Scroll down to the bottom of the page and, under Account details, select Billing information. Note: If you are...

• What is the Microsoft account verification?

  Microsoft values your privacy and safety and wants to make sure that you don’t lose access to your account. Therefore, when you sign in to Skype with your...

• How do I deactivate caller identification?

  To deactivate caller identification: Sign in to your account. In the Manage features section, click Caller ID. If this link is not displayed, go to the...

• How do I change my Skype settings?

  To access your settings in Skype: Select your profile picture. Select Settings. Choose from the following settings to make your changes: Note: You can...

• Why do I need to add security information to my Microsoft account?

  When you sign in to Skype with your Microsoft account, you might be asked to provide an alternative email address or phone number. This is just to make sure...

• How do I change my caller identification settings?

  To change your caller identification settings: Sign in to your account. In the Manage features section, click Caller ID. To turn Caller ID on or off, use...

• How do I change the language of communications I receive from Skype?

  You can change the language of communications you receive from Skype from any platform or device, using this link to access your Skype account. Select Edit...