Purchases and payments | Skype Number

• New Skype purchases are no longer available in Russia and Belarus

  Microsoft has suspended new Skype purchases in Russia and Belarus. This includes purchases for new Skype subscriptions, Skype Numbers, Skype Credit, and gifting...

• How do I block unwanted calls to my Skype Number?

  Unwanted call blocking is a feature that helps block your Skype Number from receiving unwanted spam calls. It's free to use, and the best part is you'll get...

• Why are recurring merchant payments failing? [for Indian customers]

  A new Reserve Bank of India (RBI) policy effective October 1, 2021 regarding recurring payment authorizations means that any existing automatic recurring...

• What is a Skype Number?

  A Skype Number is a second phone number which is attached to your Skype account, allowing you to answer incoming calls on your Skype app anywhere. People can...

• Can I transfer Skype subscriptions or Skype Numbers to another Skype account?

  No, Skype Numbers and subscriptions are associated with the Skype account used to make the original purchase. Therefore, it's not possible to transfer these...

• How do I get a Skype Number?

  Important: If you are in India and your automatic payment fails, it might be due to new regulations effective October 1, 2021. Learn more about what this change...

• How do I cancel my Skype Number?

  You can cancel your Skype Number subscription at any time.Important: If you purchased your Skype Number on your iPhone or iPad, you can only cancel and...

• What are the different types of Skype subscriptions and pay-as-you-go options?

  Subscriptions * are monthly calling plans that let you make unlimited or fixed-minute calls to landlines (and mobiles where applicable). A subscription is great...

• How do I check my Skype account balance and purchase history?

  You can view your Skype Credit balance and purchase history right from your profile. Before you get started, make sure you're signed into the correct Skype...

• How is a subscription different to a Skype Number?

  Subscriptions are one, three or 12-month calling plans that let you make minute-limited or unlimited* calls to selected countries, so a subscription is...

• Can my friend call me on Skype from their landline or mobile?

  Yes, with a Skype Number, people can call you from a landline or mobile, and you can pick up the call on Skype. It’s great if you have friends, family or...

• In which countries are Skype Numbers available?

  Skype Numbers are available to purchase in many countries and on any Skype account. Check one of the following lists for available countries by account...

• How much will it cost my friends to call my Skype Number?

  Your Skype Number has both an international and area code, so when you call one from a mobile or landline, local and long distance charges apply. However,...

• How do I port my Skype Number to another company?

  If you want to port your Skype Number, contact your new provider directly to initiate this. If you are porting your Skype Number from France or Mexico, follow...

• Why do I get the error "Skype Credit Needed"?

  When making a call using your Skype minutes, you might get the error "Skype Credit Needed". You will get this error if you don’t have an active subscription or...