Skype Help

    Getting started | Signing in and out

    • Why are my Skype contacts or credit missing?

      If you're signed into Skype but can't find your contacts or Skype Credit, you probably signed in to a different account than you intended to. What might cause...

    • How do I create a new account in Skype Lite?

      On the Sign in screen, tap Create account. You will be prompted to create a new account using your phone number. Note: You may get a message that an...

    • What is a Microsoft account?

      A Microsoft account is what you use to access many Microsoft devices and services. It’s the account that you use to sign in to Skype, Outlook.com, OneDrive,...

    • Can I merge or unlink my Skype and Microsoft accounts?

      Since your Skype account is already a Microsoft account, it is not possible to merge or unlink your Skype and Microsoft account. With your account you will...

    • Can I run multiple Skype accounts at the same time?

      You may want to run multiple Skype accounts at the same time if there's one you use just for work, and another one for friends and family. While it’s not...

    • Can I sign in to Skype with my Facebook account?

      You can no longer login to Skype via Facebook as of January 2018. All Skype logins have been streamlined to Microsoft accounts, allowing you to login with a...

    • How do I create a new account for Skype?

      If you don't have a Microsoft account for Skype: In the Skype sign in window, select Create new account (or go directly to the Create an account...

    • How do I sign in to Skype?

      You can sign in to Skype with a Skype name, email or phone.If you already have a Skype or Microsoft account: Open Skype and click or tap Skype name, email or...

    • How do I activate my Office 365 Skype minutes?

      When you buy a Microsoft Office 365 Home, Office 365 Personal, or Office 365 University subscription, your purchase includes 60 minutes of free Skype calls to...

    • Try Skype without a Skype account

      We’ve made it effortless to give Skype a try – you don’t need an account and you don’t need to download anything. You can chat, make voice or video calls, even...