Skype Help
This article is also available for:Skype for WindowsSkype for Mobile This article is for people with visual impairments who use a screen reader program with...
There are two ways to purchase subscriptions in Skype: in the Skype app, and on the web.Purchasing Subscriptions in the Skype App Open Skype on your...
No, Skype Numbers and subscriptions are associated with the Skype account used to make the original purchase. Therefore, it's not possible to transfer these...
Skype purchases are subscription based and will automatically renew until you cancel them. Subscriptions must be canceled at least three days before your...
Subscriptions * are monthly calling plans that let you make unlimited or fixed-minute calls to landlines (and mobiles where applicable). A subscription is great...
Important: This article relates to monthly statements, which are different to VAT invoices. VAT invoices are currently available in certain countries. Learn...
Skype is required to charge Value Added Tax (VAT) or Goods and Services Tax (GST) for products purchased by Skype customers in certain countries.To make sure...
Skype is committed to providing you with low cost calling rates. We regularly review our subscriptions to make sure we're giving our customers the best value....
You can view your Skype Credit balance and purchase history right from your profile. Before you get started, make sure you're signed into the correct Skype...
This FAQ contains instructions on how to allocate subscriptions to your members and cancel subscriptions. Follow these steps to allocate new subscriptions or to...
Sign in to your account. Scroll down to the Account details section, and under Billing & payments select Purchase history. Note: If you're...
To protect our customers from fraud, we set limits for the purchase of Skype Credit, Skype Credit gifts, and subscriptions. If your payment was declined, don't...
Subscriptions are one, three or 12-month calling plans that let you make minute-limited or unlimited* calls to selected countries, so a subscription is...
When you buy a Microsoft 365 Family or Microsoft 365 Personal subscription, your purchase includes 60 minutes of free Skype calls to mobiles and landlines every...
No. If you have a limited, fixed-minute subscription, your calling allowance is reset each month. Unused minutes are not carried over from month-to-month.How...
Check for your problem in the following table to find why your subscription isn't working for you: Problem Resolution When I try to...
To call international numbers from Skype, you’ll need to buy a little Skype Credit or a subscription. Learn more about how to dial an international number.If...
If you have received an email telling you that your account has been suspended for subscription abuse, you can continue to make free Skype calls and send...
ICMS is a 25% state sales tax which we are required to charge on Skype purchases made through local Brazilian payment methods, such as Boleto Bancário or any...
This FAQ contains instructions on how to add US minute bundles to a SIP Profile, change your US minute bundles, cancel your US minute bundles and extend your US...
Skype to Skype calls are free – but to call a mobile or landline from Skype, you need a little Skype Credit or a subscription. The price you pay depends on...
When making a call using your Skype minutes, you might get the error "Skype Credit Needed". You will get this error if you don’t have an active subscription or...
Yes, when you buy an eligible* Skype calling subscription, we will include a subscription to Microsoft 365 Personal absolutely free.Microsoft 365 Personal gives...
Join the conversation with other customers.
In training to help with Skype.
Our support team is ready to help.
What would you like to tell us about Skype?
Share your ideas with a quick survey.
Check if there are any issues currently affecting Skype.
