Help Mac

Call and video problems
  • Solving your microphone issues (Mac)

    If your friend can’t hear your voice at all, or can’t hear you very well, there might be something wrong with your microphone or your audio settings. My friend...

  • Solving your speaker or headphones issues (Mac)

    If you can’t hear your friend at all, or can’t hear them very well, there might be something wrong with your playback device (speakers or headphones) or...

  • Solving your video and webcam issues (Mac)

    This article will help you solve problems when your video or webcam has poor quality, freezes, stops working, or you can't see the video at all. Start...

  • Call quality guide (Mac)

    Having problems with your Skype calls? There’s probably an issue with the internet connection (yours or the person you’re calling), or with your computer....

  • Solving your connection issues (Mac)

    Having problems with your Skype calls? Your internet connection – or your friend’s – is the most likely culprit. A poor internet connection can cause...

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