Skype Help

    Skype for Web
    • What is Skype TX?

      Skype TX is a studio-grade hardware and software solution from Microsoft, which allows you to seamlessly integrate Skype callers from anywhere in the world into...

    • How do I contact Skype Customer Service?

      Skype support agents are available to help through the Community and chat support. Before you chat with an agent... we recommend you review the top trending...

    • What happened to the Skype Shop?

      When we updated Skype.com in April 2015, we removed the Shop. However, you can still purchase items that we sold in the shop.Skype CardsYou can buy personalized...

    • How does Skype make money?

      Skype to Skype calls are free anywhere in the world. You can be using Skype on a computer, mobile, or tablet. As long as you are both using Skype, the call is...

    • What are Microsoft targeted ads?

      Microsoft targeted ads use information from your Skype profile (age and gender) to tailor your in-Skype ad experience.If you don't want Microsoft to use your...

    • How do I know that an email is really from Skype?

      If you receive an email claiming to be from Skype and you suspect it may be fraudulent, do not reply to the email, click any links in the email, or open any...

    • What are hotkeys and how do I use them in Skype?

      Keyboard shortcuts are specific combinations of two or more keys on your keyboard. They make it easier and faster for you to use commands that you would...

    • Is Skype blocked in Morocco?

      It has been brought to our attention that since March 2012 our website has been blocked by one or more ISPs in Morocco. Unfortunately there is very little...

    • Why are some features not available in Skype anymore?

      We’re always working hard to improve your Skype experience. Sometimes this means that we may discontinue certain Skype features or products when we feel they...

    • What platforms is Skype available on?

      Make Skype-to-Skype calls, instant message your friends and family for free, or call mobiles and landlines at great Skype rates anytime you want, from your...

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    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling