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If you notice a Skype charge on your credit or debit card, then please check these scenarios to determine the cause:Have you made a Skype purchase?To check...
Look for your problem and its resolution in the table below. Problem Resolution I paid for the product, but my account balance isn’t...
If you're having problems redeeming your Skype voucher or prepaid card, we recommend that you: Check the date on the voucher or receipt to make sure it hasn’t...
Look for your problem in the table below to see why your subscription isn't working for you: Problem Resolution When I try to make a...
Chargebacks happen when you inform your bank, credit card company or other financial institution such as PayPal, that you dispute a payment made by them on your...
There are several reasons a payment might fail. Below are the most common reasons for a failed payment, and what you can to do fix them.Start by selecting your...
If you have a query regarding a purchase, you may need to provide Skype Customer Service with a proof of payment. Acceptable proof of payment is a copy of...
If you’re having problems purchasing via Skrill, you can find help in Skrill FAQs*, or you can contact Skrill directly.Find out more about paying...
It usually takes only seconds or minutes for Skype Credit to appear in your balance after making a purchase, but occasionally it can take longer. Try the...
From February 15, 2016 the European Commission is establishing an Online Dispute Resolution (ODR) portal for EU customers. What does this mean for you?If you...
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