Breaking news from around the world Get the Bing + MSN extension
Live captions & subtitles in Skype let you read the words that are spoken during an audio or video call. Live captions & subtitles are available in Skype on...
Assistive features help people with disabilities navigate and control their device.Customize your themeSkype offers many ways to customize your experience to...
Skype TX is a studio-grade hardware and software solution from Microsoft, which allows you to seamlessly integrate Skype callers from anywhere in the world into...
To view a history of the payments that you have made in Skype Manager, or to download an invoice for an allocation as a PDF: Sign in to Skype...
The reports in Skype Manager provide a useful way of keeping track of your company's usage of Skype. There are four types of reports available: Summary,...
While you can't delete your Skype Manager administrator account, you can delete your group. You cannot delete the personal accounts of your users. Members will...
Members can leave the Skype Manager group at any time – you can remove them from your Skype Manager but they retain their accounts. Learn more about releasing...
This FAQ contains instructions on how to allocate subscriptions to your members and cancel subscriptions. Follow these steps to allocate new subscriptions or to...
If your details change at any time (for example, address changes or payment changes), you can update your account details in your Skype Manager. Click your...
This FAQ contains instructions on how to set up Caller ID, change Caller ID and disable Caller ID for members of your Skype Manager.Setting up Caller IDTo set...
This FAQ contains instructions on how to allocate Skype Credit to your members, and recharge members' Skype Credit.Note: Once credit has been allocated, you...
As an administrator, you cannot setup call forwarding on behalf of your users. Instead, your users will need to setup call forwarding in their personal...
You specify the currency in which your Skype Credit balance is calculated when you create your Skype Manager. However, it is easy to change this to another...
Skype Manager is a management tool that lets you set up, manage and report on the usage of Skype across your group, all in one place.It’s easy to invite your...
Skype Connect provides connectivity between your business and the Skype community. By adding Skype Connect to your existing SIP-enabled PBX, your business can...
Assistive features help people with disabilities navigate and control their device as well as get better access to online content.The following is a list of...
There are two registration methods available with Skype Connect: Method Description SIP Registration If your PBX...
If you use Skype Connect and calls to one or more Skype Numbers assigned to a SIP Profile are not working, it may be that the Skype Numbers are expiring without...
If you use Skype Connect and your calls keep dropping mid-call, check the following possible causes: Check Description Is your...
Your SIP-enabled PBX might cause problems with any of the following: Hunt Groups Call Hold Music on Hold Internal network routingIf you're experiencing...
The reason you are getting a 403 error is because you’re not sending the call from a Skype Connect account.Skype Connect uses the From header, which should...
When you register your Skype Manager, you specify the currency you want to use. Members of your Skype Manager can also specify the currency they want to use.If...
Associating a Skype account with a SIP Profile lets you direct calls to that business account to the SIP Profile and therefore to its associated PBX. You can...
This FAQ contains instructions on how to create a SIP Profile, rename a SIP Profile and delete a SIP Profile.A SIP Profile is a SIP user account that contains...
This FAQ contains instructions on how to allocate Skype Credit to a SIP Profile and how to take back Skype Credit from a SIP Profile.Skype Credit can be...
If you use Skype Connect and cannot call mobile or landline numbers, check the following possible causes: Check Description Have you...
This FAQ contains instructions on how to set up a Caller ID on a SIP Profile, how to change the Caller ID and how to remove the Caller ID.You can use a Skype...
There are two types of Skype Connect™ report: monthly allocations, and detailed usage reports. Both of these are accessible directly from Skype Connect.To view...
This FAQ contains instructions on how to buy a Skype Connect channel subscription, change your Skype Connect channel subscription and cancel your Skype Connect...
Keyboard shortcuts are specific combinations of two or more keys on your keyboard. They make it easier and faster for you to use commands that you would...
We’re always working hard to improve your Skype experience. Sometimes this means that we may discontinue certain Skype features or products when we feel they...
It has been brought to our attention that since March 2012 our website has been blocked by one or more ISPs in Morocco. Unfortunately there is very little...
Yes, you can share Skype products and features you purchase with your Skype contacts using Skype Manager.Skype Manager is a free, web based tool that allows you...
Make Skype-to-Skype calls, instant message your friends and family for free, or call mobiles and landlines at great Skype rates anytime you want, from your...
Before you add or invite members to your Skype Manager, you'll need to set up your own Skype Manager account, and enter a name for your group. You add or invite...
When a member has been added to your Skype Manager, you can view or update their account details at any time, including what list they belong to and whether...
All you need to use Skype Connect™ is a compatible SIP-enabled PBX that supports: Requirement Description Protocol SIP...
The following table can help you to resolve problems with Skype Connect.Before you begin, make sure there is not a problem with Skype at the moment. Do this by...
A SIP Profile is a SIP user account that contains all of the configuration and user data for your Skype Connect™ service. You can set up multiple SIP Profiles...
Yes, when you buy an eligible* Skype calling subscription, we will include a subscription to Office 365 Personal absolutely free.Office 365 Personal gives you...
Join the conversation with other customers.
In training to help with Skype.
Our support team is ready to help.
What would you like to tell us about Skype?
Share your ideas with a quick survey.
Check if there are any issues currently affecting Skype.