Troubleshooting | Calling problems

• How do I change audio and video settings in Skype?

  To change audio settings in Skype for iPhone and iPad: Tap your profile picture. Tap Settings . Tap Audio & Video . Next to Noise cancellation, tap Auto...

• How do I test my sound is working in Skype (make an Echo test call)?

  To check that your sound and microphone are working properly in Skype, you can make a test call to our friendly assistant Echo. She will prompt you to record a...