Skype Help
Skype now supports emergency calls to 911 in the United States. You can also enable 911 emergency location sharing to permit Skype to automatically capture and...
In Skype for Windows, Mac, Linux, and Web, you can use emoticons and animated reactions to react while you're in a call. You can also customize which reactions...
In certain EU countries and with certain providers, you can now port your geographic (landline) number to Skype. This process can take up to several weeks,...
Meet Now in Skype allows you to easily set up a collaboration space and invite both Skype contacts and friends or family who are not on Skype. Participants can...
This article is also available for:Skype for MacSkype for MobileThis article is for people with visual impairments who use a screen reader program with Skype...
As of May 15th, 2019, a new European Union regulation caps the prices of calls and SMS for Skype users residing in the European Economic Area (EEA), under...
Unwanted call blocking is a feature that helps block your Skype Number from receiving unwanted spam calls. It's free to use, and the best part is you'll get...
During a video call in Skype there are a lot of options to choose how you view your friends, coworkers, peers, and family. On the call screen, you can switch...
You can share your screen during an audio or video call in Skype.How do I start screen sharing during my Skype call?Verify you're on the latest version of...
When the focus belongs on you and not your room, you can blur or customize your background during a video call in Skype. How do I blur or customize my...
Call scheduling in Skype makes it easy to set a reminder for a one-to-one call with you and your friends or family. You don't need a shared calendar since the...
Due to German regulations, when you request a Skype Number in Germany, you will be required to verify that you are a German resident in the same area where you...
Live captions & subtitles in Skype let you read the words that are spoken during an audio or video call. Live captions & subtitles are not available in Skype on...
If you're signed into Skype, you can receive calls. You'll see an incoming call notification screen where you can: Select the Call button to answer the call...
During a call you can: Turn your microphone on or off. Turn your video on or off. Switch your camera from front to back (mobile video calls...
If you are receiving unwanted calls in Skype, you can change your call settings to only allow calls from your contacts to ring on your device: Select your...
Wish you could record your mom's face when you give her the big news? What about capturing your study group's deep discussions? In Skype you can record your...
Skype to Skype calls are free anywhere in the world. You can use Skype on a computer, mobile phone or tablet*. If you are both using Skype, the call is...
If you don't have a headset, microphone or speakers, you can still use Skype to send and receive instant messages. However, to make and receive calls with...
Yes. Skype to Skype calls are free anywhere in the world. You can also call from Skype to someone on their mobile or landline with a subscription or Skype...
You can cancel your Skype Number subscription at any time.Important: If you purchased your Skype Number on your iPhone or iPad, you can only cancel and...
Calling Skype contacts on Skype is always free - but to call a mobile phone or landline through Skype requires Skype Credit or a subscription. Find the...
Subscriptions * are monthly calling plans that let you make unlimited or fixed-minute calls to landlines (and mobiles where applicable). A subscription is great...
Calling within India from Skype to mobiles and landlines is no longer available.You can still make free Skype to Skype calls within India, and you can still...
Shared cost numbers are premium numbers in the UK, Australia, Germany, Switzerland, France, Portugal and the Netherlands, often used by businesses and other...
This FAQ contains instructions on how to set up Caller ID, change Caller ID and disable Caller ID for members of your Skype Manager.Setting up Caller IDTo set...
If you're having problems with Skype To Go, check the following.Have you registered your phone correctly?If you’re prompted to enter your four digit PIN, it...
When you set up Skype To Go, you get an Access number that works like a regular calling card number. When you call your Access number, you can dial any...
You can retrieve your voice messages by calling your Skype To Go number – the voice menu gives you the option to listen to your voice messages. Learn more...
Simply call a contact’s Skype To Go number using one of your registered phones and your call will be put straight through.You can find a list of your Skype To...
Sign in to your Skype account. In the Manage features section, select the Skype To Go tile. Note: If you are on an iPhone or iPad and don't have the...
Sign in to your Skype account. In the Manage features section, select the Skype To Go tile. In the Skype To Go numbers section, select Add a...
Caller identification lets your friends, family, and business contacts know that it's you calling them or sending an SMS message. When you set up caller...
To call international numbers from Skype you’ll need to buy a little Skype Credit or a subscription. Learn more about mobile and landline rates.To dial an...
If you are having issues sharing your screen in Skype, the following tips may help.The screen sharing options are grayed out.You need to be in a voice or video...
Subscriptions are one, three or 12-month calling plans that let you make minute-limited or unlimited* calls to selected countries, so a subscription is...
If you believe you have been charged incorrectly for a call, please contact Skype Customer Service and outline the exact date and time of the call you made. We...
A connection fee applies to all calls to mobiles and landlines made using Skype Credit, where the call is answered and lasts longer than one second. The...
To use Skype with a Bluetooth device (such as a wireless headset): Make sure you're using the latest version of Skype. Turn on your Bluetooth device to make...
Not sure how to set up voice messaging? Check out this handy guide.If you are having problems with voice messaging, check the following issues.I’ve enabled...
If you are calling a Skype contact, your Skype Name will be displayed to the person that you are calling.If you are calling a mobile or landline, for the best...
No. Skype To Go numbers are not available to purchase in Skype Manager. However, members who have been allocated Skype Credit or who have a subscription can...
To dial an extension number during a call, or to enter a number or character such as # (hash) on an automated phone system: During a call, select the dial...
Yes. If you have registered several numbers to be used for caller identification, you can select a Skype Number or mobile number that has the same area and...
No. If you are the one traveling out of the country, Skype To Go cannot give you low cost international calls while you're traveling.Instead of trying to use a...
You'll get an incoming call notification screen where you can: Select the Video Call button to answer the new call with video. The call you're already on...
If you're not receiving calls to your Skype Number, make sure that Skype is running, and you are signed in. If you are not signed into Skype, the call will...
Your Skype Number has both an international and area code, so when you call one from a mobile or landline, local and long distance charges apply. However,...
Skype to Skype calls are free – but to call a mobile or landline from Skype, you need a little Skype Credit or a subscription. The price you pay depends on...
You can activate voice messaging from your account in Skype, for free. Sign in to your account. In the Manage Features section, select Call forwarding and...
A screenshot is a picture of your screen that you can take and save on your computer. Screenshots are useful if you want to show someone exactly what you can...
We've all been there. Your friend or family member overseas is waiting for your call. You've double-checked the phone number a hundred times, but for some...
A guest account is a feature in Skype allowing you to have conversations with friends regardless of whether they are on Skype or not. A Skype guest account is a...
Call forwarding lets you forward your Skype calls to voice messaging, a landline or mobile number, or another Skype contact. To set up call forwarding: Sign...
Skype To Go gives you numbers that let you call your friends, family and colleagues abroad from a mobile or landline while avoiding international calling...
Join the conversation with other customers.
Get answers to Skype questions.
Our support team is ready to help.
What would you like to tell us about Skype?
Share your ideas with a quick survey.
Check if there are any issues currently affecting Skype.
