When you buy a Skype product (like a prepaid card or voucher) in a retail store or through a third-party vendor, you are charged in the local...
No, Skype Numbers and subscriptions are associated with the Skype account used to make the original purchase. Therefore, it's not possible to transfer these...
Yes. With payment-enabled Skype bots, you can browse a merchant's catalogs and easily make purchases directly from your chat. How do I use Skype bots to...
Skype to Skype calls are free anywhere in the world. You can use Skype on a computer, mobile phone or tablet*. If you are both using Skype, the call is...
There are lots of ways you can pay for Skype products such as Skype Credit, subscriptions, and Skype Numbers. To find out how you can pay for Skype products in...
Subscriptions must be canceled at least three days before your renewal date to avoid being charged for the next billing cycle. Sign in to your account and...
Visit our Skype Number page. Select the country you wish to purchase a Skype Number in. We'll take you through the process of purchasing your Skype...
You can cancel your Skype Number subscription at any time. To cancel your Skype Number: Sign in to your account. In the Manage features section, click Skype...
TrustPay allows you to make online payments from your bank account. Your billing address must be in the Czech Republic, Estonia, or Slovakia to pay by TrustPay....
Skype is committed to providing you with low cost calling rates. We regularly review our subscriptions to make sure we're giving our customers the best value....
If you notice a Skype charge on your credit or debit card, it is most likely because: You've made a purchase (like Skype Credit, a Skype Number or a...
To protect our customers from fraud, we set limits for the purchase of Skype Credit, Skype Credit gifts, and subscriptions. If your payment was declined, don't...
Sign in to your account. Scroll down to the Account details section, and under Billing & payments select Purchase history. All of your orders are listed,...
Skype Reverse Charge Calling is a new way to make Skype calls to the US or Canadian landlines without Skype Credit or a subscription. The call will be managed...
Yes. It's really easy to pay for Skype products like subscriptions with your credit or debit card. Ready to learn more?How do I check the status of my Skype...
Subscriptions are one, three or 12-month calling plans that let you make minute-limited or unlimited* calls to selected countries, so a subscription is...
No. If you have a limited, fixed-minute subscription, your calling allowance is reset each month. Unused minutes are not carried over from month-to-month.How...
Yes, with a Skype Number, people can call you from a landline or mobile, and you can pick up the call on Skype. It’s great if you have friends, family or...
For security reasons, we limit the number of active credit cards you can store against your account. This helps to protect our customers from fraud.When you...
We charge a per minute rate for calls to mobiles and landlines. Calls to landlines in more than 30 countries are charged at our global rate, and include all...
If you're having problems redeeming your Skype voucher or prepaid card, we recommend that you: Check the date on the voucher or receipt to make sure it hasn’t...
Skype does not offer a refund for prepaid cards or vouchers purchased from retail stores. Some stores offer a refund – you can try returning the prepaid...
To call international numbers from Skype, you’ll need to buy a little Skype Credit or a subscription. Learn more about how to dial an international number.If...
If you have received an email telling you that your account has been suspended for subscription abuse, you can continue to make free Skype calls and send...
ICMS is a 25% state sales tax which we are required to charge on Skype purchases made through local Brazilian payment methods, such as Boleto Bancário or any...
Boleto Bancário is one of the most popular online/offline payment methods in Brazil that allows you to pay for Skype Credit and subscriptions. You cannot...
iDEAL allows you to make an online bank transfer to pay for Skype products, and is one of the many ways to pay. You can make payments using iDEAL immediately if...
ING Home’Pay allows you to make an online bank transfer to pay for Skype products. The ING Home’Pay service is offered free to Home’Bank subscribers. This is...
If you have a Nordea Bank account, you can pay for Skype products by using eBetalning. This is one of the many ways to pay.To use eBetalning, your billing...
Swedbank allows you to make an online bank transfer to pay for Skype products. This is one of the many ways to pay.To use Swedbank as a payment method, your...
When a payment fails, there are several reasons this might happen. Here are the most common reasons, and information about what you can do.Start by selecting...
paysafecard is a prepaid card that you can use to pay for Skype Credit and other Skype features. If you've used a paysafecard to complete a Skype transaction,...
Webmoney is a payment provider that allows you to securely pay for Skype products, like Skype subscriptions. You can use Webmoney to pay in a variety of ways,...
Skype partners sell Skype Credit and other Skype products in their own stores or online. To provide you with the best possible service, they handle all of your...
This FAQ contains instructions on how to add US minute bundles to a SIP Profile, change your US minute bundles, cancel your US minute bundles and extend your US...
Your Skype Number has both an international and area code, so when you call one from a mobile or landline, local and long distance charges apply. However,...
Sofortbanking allows you to make an online bank transfer to pay for Skype products. If you already have online banking with a supported bank, you can make...
The following table can help you to resolve problems with paying for Skype products by bank transfer.Looking for instructions on how to pay by bank...
Skype Numbers are available to purchase in many countries and on any Skype account. Check one of the lists below for available countries by account...
You can use direct debit to buy Skype Credit and the amount you purchase is deducted directly from your bank account. Your payment will be processed by...
If you’re having problems purchasing via Skrill, you can find help in Skrill FAQs*, or you can contact Skrill directly.Find out more about paying...
You can use a paysafecard to pay for Skype products without using a credit or debit card. Paysafecard is a prepaid card available at thousands of retailers...
PayPal* is an online payment method that lets you buy Skype Credit and other Skype products quickly and easily, where available, without having to share your...
Skrill is a payment provider that allows you to securely pay for Skype products. You can use Skrill to pay by credit card, debit card, bank transfer or your...
There are two ways to give Skype Credit as a gift: buy a Skype voucher online, or send someone your own Skype Credit from your account balance.How do I buy a...
If you want to port your Skype Number, contact your new provider directly to initiate this. If you are porting your Skype Number from France or Mexico, follow...
When making a call using your Skype minutes, you might get the error "Skype Credit Needed". You will get this error if you don’t have an active subscription or...
Yes, when you buy an eligible* Skype calling subscription, we will include a subscription to Office 365 Personal absolutely free.Office 365 Personal gives you...
Account updater programs prevent the interruption of your auto-renewing subscriptions if your card is lost or expires. Skype is enrolled in the Visa Account...
Join the conversation with other customers.
In training to help with Skype.
Our support team is ready to help.
What would you like to tell us about Skype?
Share your ideas with a quick survey.
Check if there are any issues currently affecting Skype.
