Getting started

• How do I delete a contact in Skype?

  Skype on Windows, Mac, Linux, Web, Skype for Windows 10 & 11 (version 15), Android (6.0+), iPhone, and iPad.To delete a contact: From the Contacts tab, tap...

• Updating to the latest version of Skype

  We recommend updating to the latest version of Skype. If you've received a notification in Skype stating Support for this version of Skype is ending soon,...

• What are Favorites and how do I manage them in Skype?

  Favorites make it a cinch to quickly find your contact or chat in Skype. Whether you’re looking for your best friend or your soccer team's group chat, once...

• How do I export a list of my Skype contacts?

  You can export and download a list of your Skype contacts into a file from the My Account page after you sign into Skype: Sign into Skype. On the My Account...

• How do I join a conversation from a link I received in Skype?

  Select the invitation link you received. If you have Skype installed, Skype will launch and take you to the conversation to start chatting. If you don't have...

• Why am I being asked for my date of birth when signing into Skype?

  We require a date of birth for all Microsoft accounts to promote child safety in accordance with applicable laws and to provide you with the best user...

• Why are my Skype contacts or credit missing?

  If you're signed into Skype but can't find your contacts or Skype Credit, you probably signed in to a different account than you intended to.What might cause...

• Common questions with Skype on desktop

  Skype keeps you more connected to your world by making it simple to get things done, have rich conversations, or enjoy spontaneous moments together with your...

• FAQ and known issues with Skype

  FAQ and known issues in Skype on iOS and Android (8.0+) Missed Skype calls on Android. This can be caused by battery optimization protocols in Android’s...

• What is a Microsoft account?

  A Microsoft account is what you use to access many Microsoft devices and services. It’s the account that you use to sign in to Skype, Outlook.com, OneDrive and...

• How do I update Skype?

  Select the Update Now button to download, install and sign in to the latest version of Skype.Update NowSkype for Windows 10 & 11 (version 15), to update please...

• Can I merge or unlink my Skype and Microsoft accounts?

  Since your Skype account is already a Microsoft account, it is not possible to merge or unlink your Skype and Microsoft account. With your account you will...

• Which Skype enabled devices or platforms are no longer supported?

  Skype is always making improvements, such as enhanced quality, better reliability, and improved security. Because we want everyone to experience the best Skype...

• How do I get started with Skype?

  It's easy to get started with Skype. All you need to do is: Download Skype to your device. Create a free account for Skype. Sign in to Skype.It's that...

• What are the system requirements for Skype?

  The following information describes the specific system requirements for running Skype on different operating systems.If your system does not meet the...

• How much bandwidth does Skype need?

  The bandwidth required by Skype depends on the type of calls you want to make. Check the following information for the minimum and recommended speeds for best...

• Can I run multiple Skype accounts at the same time?

  You may want to run multiple Skype accounts at the same time if there's one you use just for work, and another one for friends and family. While it’s not...

• Can I sign in to Skype with my Facebook account?

  You can no longer login to Skype via Facebook as of January 2018. All Skype logins have been streamlined to Microsoft accounts, allowing you to login with a...

• Why has Skype automatically updated?

  At Skype, we regularly release updates to our software so that we can introduce new features, improve existing ones and fix bugs.Updating Skype is always free,...

• How do I sign in to Skype?

  You can sign in to Skype with a Skype name, email or phone.If you already have a Skype or Microsoft account: Open Skype and click or tap Skype name, email or...

• How do I create a new account for Skype?

  If you don't have a Microsoft account for Skype: In the Skype sign in window, select Create new account (or go directly to the Create an account...

• How do I activate my Microsoft 365 Skype minutes?

  When you buy a Microsoft 365 Family or Microsoft 365 Personal subscription, your purchase includes 60 minutes of free Skype calls to mobiles and landlines every...

• What are the Skype Terms of Use?

  The Skype Terms of Use govern your use of Skype’s software, products and websites.Read the full terms of use.

• What is the latest version of Skype on each platform?

  Make Skype-to-Skype calls, instant message your friends and family for free, or call mobiles and landlines at great Skype rates anytime you want, from your...

• What is Skype?

  Skype is software that enables the world's conversations. Millions of individuals and businesses use Skype to make free video and voice one-to-one and group...

• Try Skype without a Skype account

  We’ve made it effortless to give Skype a try – you don’t need an account and you don’t need to download anything. You can chat, make voice or video calls, even...

• How can I find my friends in Skype?

  Skype is better with friends. You can search and find friends using the search bar in Skype. You can search your friends' names, Skype name, email address or...