If you're signed into Skype but don't see your contacts or Skype Credit, you probably signed in to a different account than you intended to. What might cause...
Are you unable to sign in to Skype because..... I forgot my user name and received the message "That Microsoft account doesn't exist.": These steps may help...
To check that your sound and microphone are working properly in Skype, you can make a test call to our friendly assistant Echo. She will prompt you to record a...
When a payment fails, there are several reasons this might happen. Here are the most common reasons, and information about what you can do.Start by selecting...
If you have a query regarding a purchase, you may need to provide Skype Customer Service with a proof of payment. Acceptable proof of payment is a copy of...
If you are having problems with call forwarding, check the following. Do you have enough Skype Credit or a suitable subscription? You need to have some...
Join the conversation with other customers.
In training to help with Skype.
Our support team is ready to help.
What would you like to tell us about Skype?
Share your ideas with a quick survey.
Check if there are any issues currently affecting Skype.
