If you're signed into Skype but don't see your contacts or Skype Credit, you probably signed in to a different account than you intended to. What might cause...
Having problems with your Skype calls? Your internet connection – or your friend’s – is the most likely culprit. A poor internet connection can cause dropped...
I forgot my password for Skype?If you forgot your Skype password, reset your password now. If you forgot your Skype password but do not have access to your...
If you're experiencing issues with Skype connecting, here are some things you can try: Verify your device has a working internet connection. Verify you...
If you’re having problems signing in, first make sure you’re using the latest version of Skype, your system meets the minimum requirements for running Skype,...
To check that your sound and microphone are working properly in Skype, you can make a test call to our friendly assistant Echo. She will prompt you to record a...
If you notice a Skype charge on your credit or debit card, then please check these scenarios to determine the cause:Have you made a Skype purchase?To check...
To make a call to a mobile or landline, first you need to have some Skype Credit or a subscription. You can then call a number on your contact's profile, or use...
If you're having problems redeeming your Skype voucher or prepaid card, we recommend that you: Check the date on the voucher or receipt to make sure it hasn’t...
Look for your problem in the table below to see why your subscription isn't working for you: Problem Resolution When I try to make a...
Chargebacks happen when you inform your bank, credit card company or other financial institution such as PayPal, that you dispute a payment made by them on your...
There are several reasons a payment might fail. Below are the most common reasons for a failed payment, and what you can to do fix them.Start by selecting your...
If you have a query regarding a purchase, you may need to provide Skype Customer Service with a proof of payment. Acceptable proof of payment is a copy of...
If you are having problems with call forwarding, check the following. Do you have enough Skype Credit or a suitable subscription? You need to have some...
If you’re having problems purchasing via Skrill, you can find help in Skrill FAQs*, or you can contact Skrill directly.Find out more about paying...
From February 15, 2016 the European Commission is establishing an Online Dispute Resolution (ODR) portal for EU customers. What does this mean for you?If you...
Your account for Skype enables you to connect with what's important and gives you access to other Microsoft services like OneDrive, Xbox and Office. If you are...
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