Skype Help

    Skype for Xbox One
    • What is live chat support?

      Live chat allows you to use instant messaging to contact our Customer Services team via our website.If you are a Skype customer, you can contact live chat...

    • Why has my payment failed?

      When a payment fails, there are several reasons this might happen. Here are the most common reasons, and information about what you can do.Start by selecting...

    • How do I send proof of payment to Skype Customer Service?

      If you have a query regarding a purchase, you may need to provide Skype Customer Service with a proof of payment. Acceptable proof of payment is a copy of...

    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling