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Outage of service of Skype-to-Skype calling affecting multiple products in multiple regions/countries

Status
Resolved
We have resolved the incident and have resumed normal service.
Update time:
7/15/2020 12:33:58 AM by Paul
Start time:
7/7/2020 4:40:00 AM
End time:
7/14/2020 10:54:00 PM
Affected services: Skype-to-Skype calling
Affected products: Skype for Android, Skype for iPad, Skype for iPhone, Skype for Linux, Skype Lite, Skype for Mac, Skype Professional Account, The new Skype for Android and iPhone, The new Skype for Windows, Mac and Linux, Skype for Windows 10, Skype for Web, Skype for Windows desktop, Skype for Xbox One
Affected countries/regions: Africa, Antarctica, Asia, Australia / Pacific, Europe, North America / Central America / Caribbean, South America
Description
Service outage of Skype-to-Skype calling affects most Skype users and causes serious problems when calling contacts on Skype. Calls might not connect at all and might drop unexpectedly.
Additional information
Customers will not see voicemail notifications but voicemails are still processed and accessible.