Skip to incident details
Skype Status: Normal service

Limited service of Signing into Skype

Status
Resolved
We have resolved the incident and have resumed normal service.
Update time:
2/13/2018 4:58:48 PM by Jagadish
Start time:
1/24/2018 4:54:50 PM
End time:
2/10/2018 5:27:00 AM
Affected services: Signing into Skype
Description
Some users might be experiencing problems when signing in to Skype. There might be error messages about connection issues or incorrect credentials.
Additional information
Some users might be experiencing problems when signing in to Skype using 2-factor authentication. There might be error messages about connection issues or incorrect credentials.:

We have identified following workaround:
1. go to account.live.com/summarypage via web browser
2. login with the same user
3. on the login with authenticator page, choose use password to login
4. enter user password and successfully authenticator
5. go back to UWP Skype app
6. try to login with that account
7. default should be use password login now

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling