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Skype Status: Normal service

Limited service of Payment systems affecting multiple products in multiple regions/countries

Status
Resolved
We have resolved the incident and have resumed normal service.
Update time:
10/24/2018 3:38:55 PM by Tracy
Start time:
10/24/2018 3:35:24 PM
Affected services: Payment systems
Affected products: Skype for Android, Skype for iPad, Skype for iPhone, Skype for Linux, Skype Lite, Skype for Mac, Skype Professional Account, The new Skype for Android and iPhone, The new Skype for Windows, Mac and Linux, Skype for Windows 10, Skype for Web, Skype for Windows desktop, Skype for Xbox One
Affected countries/regions: Africa, Asia, Europe, South America, United States
Description
Some users might be experiencing problems when trying to purchase Skype Credit or subscriptions. The problems might be limited to certain payment methods only.
Additional information
Customers are not able to see the stored payment card for recurring payments and will need to re-enter the payment information if immediate payments are needed.​