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Skype Status: Normal service

Limited service of multiple services affecting multiple products in multiple regions/countries

Status
Resolved
We have resolved the incident and have resumed normal service.
Update time:
1/4/2019 12:03:00 PM by Salman
Start time:
1/4/2019 11:06:00 AM
End time:
1/4/2019 12:03:00 PM
Affected services: Calls to mobiles and landlines, Skype-to-Skype calling
Affected products: Skype for Android, Skype for iPad, Skype for iPhone, Skype for Linux, Skype Lite, Skype for Mac, Skype Professional Account, The new Skype for Android and iPhone, The new Skype for Windows, Mac and Linux, Skype for Windows 10, Skype for Web, Skype for Windows desktop, Skype for Xbox One
Affected countries/regions: Afghanistan, Africa, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Asia, Australia, Australia / Pacific, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cabo Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo (DRC), Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Timor-Leste, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Europe, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Côte d’Ivoire, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, Korea, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR, North Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Middle East, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, OnlineSupport.Incident.Countries.AN, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North America / Central America / Caribbean, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Authority, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Réunion, Dominican Republic, Romania, Russia, Rwanda, Saint Barthélemy, St Helena, Ascension, Tristan da Cunha, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoan Islands, San Marino, São Tomé and Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South America, South Georgia and South Sandwich Islands, Spain, Sri Lanka, Sudan, Suriname, Svalbard, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, U.S. Outlying Islands, Uruguay, United States, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, British Virgin Islands, U.S. Virgin Islands, Wallis and Futuna, OnlineSupport.Incident.Countries.EH, Yemen, Zambia, Zimbabwe
Description
Some users might be experiencing problems when calling mobiles and landlines from Skype. Unexpected call drops might also occur.
Some users might be experiencing problems when calling their contacts on Skype. Unexpected call drops might also occur.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling