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Limited service of Instant messaging affecting Skype for Xbox One in multiple regions/countries

Status
Resolved
We have resolved the incident and have resumed normal service.
Update time:
1/12/2019 10:05:25 PM by Dale
Start time:
1/12/2019 7:49:42 PM
End time:
1/12/2019 9:45:00 PM
Affected services: Instant messaging
Affected products: Skype for Xbox One
Affected countries/regions: Asia, Australia / Pacific
Description
Some users might be experiencing problems with instant messages (chat). There might be delays with sending or syncing messages.
Additional information
XBOX users may experience issues sending messages via Skype (Consumer)