How do I assign Skype Numbers to a SIP Profile?

This FAQ contains instructions on how to assign a Skype Number to a SIP Profile, how to reassign a Skype Number to a different SIP Profile and how to cancel a Skype Number assigned to a SIP Profile.

Skype Number is a business number that you can buy to assign to your SIP Profile. People can then reach your company by dialing the Skype Number. Skype Numbers are available in many countries and come with free Voice Messaging.

Depending on your PBX, you may also be able to direct calls to that Skype Number to, for example, a Hunt Group or Auto Attendant.

Assigning a Skype Number to a SIP Profile

To assign a new Skype Number to a SIP Profile:

  1. Sign in to Skype Manager™.
  2. Click Features in the toolbar.
  3. In the Features menu on the left, click Skype Connect™.
  4. Scroll to the SIP Profile to which you want to assign a Skype Number and click View profile.
  5. Click Add a number or business account.
  6. Select the Add Skype Number tab.
  7. Click Buy a new Number.

The Add Skype Number tab in Skype Manager.

  1. Specify the country of the Skype Number.
  2. Click Continue.
  3. Select the area codes you want to use and how you want to be billed.
  4. Click Buy now. The Skype Number you’ve purchased is automatically assigned to the SIP Profile.

Reassigning a Skype Number to a different SIP Profile

To reassign a Skype Number currently assigned to a SIP Profile to a different member or SIP Profile:

  1. Display the SIP Profile to which the Skype Number is assigned.
  2. Click anywhere within the Incoming calls row.
  3. Click Reallocate number.

the Reallocate number button

  1. In the field displayed, enter the name of the member or SIP Profile to whom you want to reassign the Skype Number.
  2. Click Confirm.

Cancelling a Skype Number assigned to a SIP Profile

To cancel a Skype Number assigned to a SIP Profile:

  1. Display the SIP Profile to which the Skype Number is assigned.
  2. Click anywhere within the Incoming calls row.
  3. Click Cancel number. A message is displayed indicating when the Skype Number will expire if you proceed with the cancellation.
  4. Click Cancel number to cancel the Skype Number.

For more information on Skype Connect, there is a Quick Start Guide, a User Guide and several other Skype Connect guides available on the Guides page of the Skype Support site.

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