How do I set up call forwarding for members in Skype Manager™?

This FAQ contains instructions on how to set up call forwarding for your members and disable call forwarding.

With call forwarding, you can let members forward calls from Skype to a mobile, landline or a co-worker's Skype Name. Calls can be forwarded to mobiles and landlines at Skype's standard rates or to Skype Names for free.

You can only set up call forwarding for members with business accounts within Skype Manager.

Setting up call forwarding

To set up call forwarding:

  1. Sign in to Skype Manager.
  2. Click Features in the toolbar.
  3. In the Features menu on the left, click Call forwarding to display the Call forwarding page. Only members with business accounts will be listed.
  4. Check the box next to each member to whom you wish to set up call forwarding. When you select a member, options for setting up call forwarding are automatically displayed.

  5. If you want calls to the selected members forwarded to a specific number, select the country for the number from the drop-down list displayed, then enter the number in the field displayed.

    If you want calls to the selected members forwarded to a specific Skype Name, select Skype Name from the drop-down list displayed, then enter the Skype Name in the field displayed.

  6. Click Add.

All calls to the selected member will be forwarded to the number or Skype Name that you specified.

Disabling call forwarding

To disable call forwarding:

  1. Sign in to Skype Manager.
  2. Click Features in the toolbar.
  3. In the Features menu on the left, click Call forwarding to display the Call forwarding page.

    Remember: Only members with business accounts are listed.

  4. Check the box next to each member to whom you wish to disable call forwarding.
  5. Click Disable call forwarding.

For more information on Skype Manager, there is a Quick Start Guide, a User Guide and several tutorial movies available on the Guides page of the Skype Support site.

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Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field below.

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