Can I delete my Skype Manager™?

While you can't explictily delete your Skype Manager, you can deactivate it. Deactivating your Skype Manager will permanently remove all records of your company's Skype usage. It will also permanently deactivate all business accounts contained within it. Any remaining subscriptions or features assigned to members will be cancelled.

You cannot delete a personal account. Members with personal accounts will be able to use features or subscriptions previously assigned to them until their expiry date is reached.

Learn the difference between a business account and a personal account.

We recommend that you keep a record of any information contained within your Skype Manager likely to be required in future before you deactivate it.

To deactivate your Skype Manager:

If you’re not sure whether the account you want to allocate the remaining Skype Credit is a personal account or a business account, it’s easy to find out.

  1. Sign in to Skype Manager.
  2. Take back any remaining Skype Credit from your members.
  3. Allocate the remaining Skype Credit within your Skype Manager to yourself or to another personal account of your choice. A personal account is one that was not created within Skype Manager.
  4. In the top right corner of your Skype Manager, click Account details.
  5. Click Skype Manager settings.
  6. Click Delete this Skype Manager.
  7. Check the boxes to confirm the deactivation, then enter your password where prompted.
  8. Click the Delete Skype Manager button to deactivate your Skype Manager.

For more information on Skype Manager, there is a Quick Start Guide, a User Guide and several tutorial movies available on the Guides page of the Skype Support site.

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