Help Windows Desktop

Can I delete my Skype Manager™?

While you can't explictily delete your Skype Manager, you can deactivate it. Deactivating your Skype Manager will permanently remove all records of your company's Skype usage.

You cannot delete the personal accounts of your users. Members will be able to use features or subscriptions previously assigned to them until their expiry date is reached.

We recommend that you keep a record of any information contained within your Skype Manager likely to be required in future before you deactivate it.

To deactivate your Skype Manager:

If you’re not sure whether the account you want to allocate the remaining Skype Credit is a personal account or a business account, it’s easy to find out.

  1. Sign in to Skype Manager.
  2. Take back any remaining Skype Credit from your members.
  3. Allocate the remaining Skype Credit within your Skype Manager to yourself or to another personal account of your choice. A personal account is one that was not created within Skype Manager.
  4. In the top right corner of your Skype Manager, click Account details.
  5. Click Skype Manager settings.
  6. Click Delete this Skype Manager.
  7. Check the boxes to confirm the deactivation, then enter your password where prompted.
  8. Click the Delete Skype Manager button to deactivate your Skype Manager.


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