Skype partners sell Skype Credit and other Skype products in their own stores or online. To provide you with the best possible service, they handle all of your payment and customer support.
If you see the message "Payment, customer support etc. for you is being handled by Skype's partner", then you have registered for Skype products through the website of one of our partners, or in one of their physical locations.
You can get more help for your Skype products through our partners’ websites*:
You can contact them directly with all enquiries regarding your account, payments and troubleshooting.
*Skype is not responsible for the content of external sites.