By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Help Windows Desktop

What are Skype partners?

Skype partners sell Skype Credit and other Skype products in their own stores or online. To provide you with the best possible service, they handle all of your payment and customer support.

If you see the message "Payment, customer support etc. for you is being handled by Skype's partner", then you have registered for Skype products through the website of one of our partners, or in one of their physical locations.

You can get more help for your Skype products through our partners’ websites*:

You can contact them directly with all enquiries regarding your account, payments and troubleshooting.

*Skype is not responsible for the content of external sites.

Was this article helpful?

Yes No

Why has this not helped?

It did not solve my problem
The answer was confusing/too much to read
The answer was not relevant
Other

Please let us know why we couldn't help you today

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Thank you for your feedback

Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community

Ask the Community

See what people are saying about "Ways to pay" in the Skype Community.

Join the conversation

Still need help? Our support team is waiting to help you. Ask them now