Skype Help

    How do I use my Skype To Go™ numbers?

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    Important: Starting May 31, 2022, Skype To Go will no longer be available to any Skype user. It will not be possible to make calls through Skype To Go service.  This change will not impact your calling subscriptions, which will remain active. You can continue using them via Skype Web, Skype Desktop, or Mobile apps. We apologize for any inconvenience this may cause.


    Simply call a contact’s Skype To Go number using one of your registered phones and your call will be put straight through.

    You can find a list of your Skype To Go contacts and numbers in your account. Call the number displayed next to a contact’s name to call them using Skype To Go.

    Note: If you are on an iPhone or iPad and don't have the Skype To Go option, you may need to clear the history and cookies on your device and sign in again.

     

    Can I give my Skype To Go numbers to someone else?

    Yes. If you would like to share your Skype To Go numbers with a member of your family or other trusted people, then you can add their phone number to your registered phone list. Any number on your list will then be able to use your Skype Credit to make calls to your Skype To Go numbers.

    Where can I find the Skype To Go numbers I already set up?

    You can find your Skype To Go numbers in your account. Simply select Skype To Go in the Manage features section and you’ll see your Skype To Go numbers next to your contacts’ names.

    • Note: If you are on an iPhone or iPad and don't have the Skype To Go option, you may need to clear the history and cookies on your device and sign in again.

     

    Can I call someone who isn’t a Skype To Go contact?

    Yes. With Skype To Go, you can also get an Access Number in supported countries. To call any international number, simply use your Access Number:

    1. Sign in to your account.
    2. In the Manage features section, select Skype To Go.
      • Note: If you are on an iPhone or iPad and don't have the Skype To Go option, you may need to clear the history and cookies on your device and sign in again.
    3. In the Learn more section, click Access Number and Speed dial.
    4. Call your Access Number. When greeted by the voice menu, select option 2 and enter an international number starting with the country code (for example, +1 for the US or +44 for the UK) followed by the number itself.

    Ready to learn more?
    What is Skype to Go?
    How do I set up Skype to Go?

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