Help Windows Desktop

How can I see how many minutes I have remaining on my subscription?

To check how many minutes you have left for the current month, sign in to your account, click your existing subscriptions in the left pane, and then click Settings next to your subscription. You can then see how many minutes you have left on your subscription and which countries your subscription covers, as well as check the next payment date and manage your payments.

Your minute allocation is reset each month, and any unused minutes are not carried over. If you want to check how many minutes you have used in previous months, to make sure you are getting the best value possible from your subscription, you can look at your call history. To view your call history, sign in to your account and under Account details, click View usage history. Your call history is listed per month. The duration of each call you have made is displayed, so you can work out how many minutes you have used and how many you have left.

We recommend that you keep a record of this for your personal reference. You can do this in one of the following ways:

  • Click Export to history file to export the call history to a CSV file.
  • Copy and paste your history into a personal file.
  • Press the Print Screen key on your keyboard to take a screenshot of your call history and save the image for future reference.

 

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