Help Windows Desktop

How do I cancel or change my Skype subscription?

Subscriptions must be canceled at least three days before your renewal date to avoid being charged for the next billing cycle.

  1. Sign in to your account, and in the Account details section at the bottom of the page, select your Purchase history to view your active subscriptions.

  2. Select the name of the subscription you want to cancel, then select Cancel subscription

  3. Select Thanks but no thanks, I still want to cancel to confirm your cancellation. 

When you cancel your subscription, it will continue to be active until the expiration date.

You can’t switch subscriptions or change your subscription to Skype Credit. However, you can cancel your subscription at any time and buy as many new subscriptions as you like.

Ready to learn more:
Can I get a refund for a Skype subscription or Skype Credit?
What are the different types of skype subscriptions and pay-as-you-go options?
Troubleshooting Skype subscriptions

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