Skype Help

    How can I download a VAT or GST invoice?

    Back to search results

    VAT and GST invoices are only available to download for Skype customers residing in countries that charge VAT or GST:

    • Bulgaria
    • Cyprus
    • Denmark
    • Estonia
    • Hungary
    • Italy
    • Latvia
    • Lithuania
    • Malta
    • Portugal
    • Romania
    • Slovenia
    • Spain
    • Switzerland

    If you don't reside in one of these countries, you can't download a VAT invoice – but you can see a detailed breakdown of all your Skype transactions and activities in your monthly statement.

    Note: Skype Manager administrators who require VAT os GST invoices should read this article.

    You can download your monthly VAT or GST invoices for a given month on the 5th of the next month; invoices will be available for six months. Keep in mind that Skype Credit on monthly invoices reflects actual credit used, not the amount purchased.

    To download your VAT or GST invoice:

    1. Sign in to your account.
    2. Click the Reports tab.
    3. Click Invoices.
    4. Click the Download link next to invoice month you want to download. 

    Below is an example of an invoice with each column explained.

    1. Customer Details: your name and address
    2. Invoice Number: unique invoice identifier
    3. Invoice Date: usually the last day of the month
    4. Date: date of the transaction
    5. Description: calls you made or purchases you made
    6. Used: call duration or number of SMS sent
    7. Type: lets you know if the item is a purchase, a call, or an SMS
    8. Rate: unit cost (per-minute for calls, or per-message for SMS) for each item
    9. Net Amount: the amount paid for the item
    10. Tax Amount: the amount of VAT or GST paid for the item
    11. Amount: total amount paid including VAT or GST for the item
    12. Total Tax Amount: total amount of VAT or GST paid for the month
    13. Tax Rate: the applicable tax rate used to calculate VAT or GST
    14. Gross Total Amount: sum total amount and VAT or GST paid