Use a screen reader to buy Skype Credit on Skype for mobile

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This article is for people with visual impairments who use a screen reader program with Skype and is part of the Skype Accessibility content set. For more general help, visit Skype Support home.

Use Skype with a screen reader (VoiceOver on iOS devices, TalkBack on Android devices) to buy Skype Credit.

Skype Credit is an easy way to pay for Skype features that aren't free. You can use it to make calls to mobile phones and landlines, and send SMS text messages. You can also use your Skype Credit to purchase Skype products such as subscriptions and Skype Numbers.

When your Skype Credit runs out, you can simply purchase more, without committing to a monthly subscription. The information provided in this article is for use with the latest version of Skype. For more information, please go to How do I update Skype?
 

Notes:

• This article assumes that you are on an Android phone or iPhone. Some navigation and gestures might be different on an Android tablet or iPad.
• This article assumes you are using TalkBack (for Android) or VoiceOver (for iOS).
• This article is split into separate sections for iOS and Android, as the process differs slightly for each.
• To learn more about accessibility features, go to What accessibility features are available for Skype?

In this topic

• Buy Skype Credit on iOS
• Buy Skype Credit on Android

Buy Skype Credit on iOS

1. In Skype, swipe left or right until you hear "Calls," and then double-tap the screen.
2. Swipe left until you hear "Skype to phone, add funds," or a reading of your current Skype Credit balance followed by "get credit," then double-tap the screen.
3. The Skype to Phone page opens. VoiceOver announces your current Skype Credit balance and subscriptions. Slide one finger down the screen to move down on the page. You hear the available options.
4. When you hear the option you want, swipe right until you hear "Continue, button," and then double-tap the screen.
5. You hear "Buy Subscription" (if you've chosen a subscription). Swipe right until you hear "Pay Now" and double-tap the screen.
    

   Note: If you are topping up Skype Credit, you will just hear "Pay Now."

6. If you're prompted to sign in with your Apple ID, use the on-screen keyboard to type your password. Slide one finger around the center of the screen until you hear "Buy," and then double-tap the screen.
7. If this is your first time purchasing a Skype product, the page for your billing details opens. Swipe right to move through the options. Double-tap the screen to select an option. Use the on-screen keyboard to type the required information in the text fields.
8. Once you're done, swipe left until you hear "Done," and then double-tap the screen.

Buy Skype Credit on Android

1. In Skype, swipe left or right until you hear "Calls tab," and then double-tap the screen.
2. Swipe left until you hear "Skype to phone, add funds," or your current Skype Credit balance followed by "get credit," then double-tap the screen.
3. The Skype to Phone page opens. TalkBack announces your current Skype Credit balance and subscriptions. Slide one finger down the screen to move down on the page. You hear the available options.
    

   Note:  If you've purchased Skype Credit before, you'll have the option to enable Auto-recharge and Add $5.00 Credit in addition to the recommended subscription options.

4. When you hear the option you want, swipe right until you hear "Proceed with Skype Credit purchase," followed by the price of your selected item. Double-tap the screen.
5. If this is your first time purchasing a Skype product, the page for your billing details opens in your browser. Swipe right to move through the text fields in the form. Use the on-screen keyboard to type the required information.
6. Once you're done, swipe right until you hear "Save," and then double-tap the screen.
7. The Check your order and pay page opens. Swipe right until you hear the payment method you want and double-tap the screen.
8. Swipe right to navigate the text fields for the selected method and use the on-screen keyboard to type the required information.
9. Once you're done, swipe right until you hear "Pay now," and then double-tap the screen.

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.