Looking for Skype for Business? If you’re having issues with your calls, it’s probably caused by an internet connection or computer hardware problem.  ...

Looking for Skype for Business? If your contacts cannot hear you on calls, and you've already gone through all the steps in the Connection Troubleshooter, it's...

Mac
Windows
Windows 8

Looking for Skype for Business? Your internet connection (or your friend's) are the main source of problems you might encounter with calls and video calls on...

Mac
Windows
Windows 8

Looking for Skype for Business? If you're having problems with video on a Skype call, and you've already tried the steps in the Connection Troubleshooter, there...

Mac
Windows
Windows 8

Looking for Skype for Business? If you can't hear your contacts on Skype calls, and you've already gone through all the steps in the Connection Troubleshooter,...

Mac
Windows
Windows 8

This article is also available for: Windows desktopWindows 8LinuxWindows Phone 8iPhoneiPadAndroid phonesAndroid tabletsBlackBerry 10 Have you downloaded Skype...

Mac

This article is also available for: Windows desktop Always make sure that you’re using the latest version of Skype for Mac OS X so that you don’t miss out on...

Mac

Looking for the latest Skype for Mac releases? Wondering what feature changes and improvements are in each release? Check the table below for all of the details...

With the latest version of Skype for Mac, you now have more options to manage and change the settings for a group conversation (if you're the administrator, or...

Yes. We want everyone to experience the best Skype has to offer – from enhanced quality to better reliability to the latest security updates – and the newest...

As we update Skype to add new features, we sometimes need to stop supporting older OS versions. If you’re using one of these older OS versions, you can still...

The latest version of Skype for Mac is available in 34 languages:   Bulgarian Catalan Croatian Czech Danish Dutch English (US) Estonian...

Mac

This article is also available for: Windows desktop Skype may crash due to outdated software drivers, OS issues or application incompatibilities. Please try the...

Mac

This article is also available for: Windows desktopLinuxiPhoneWindows 8Nokia X Skype WiFi is a fantastic way to browse the internet when you’re on the move,...

Mac

This article is also available for: Windows desktopWindows PhoneAndroid The following advice can help you to sign in to Skype for Mac: Do you have the most...

Mac

This article is also available for: Windows desktopMobile devices Skype WiFi is a feature that allows you to connect to the internet at public, pay WiFi...

Mac

This article is also available for: Windows desktop Windows 8 To use Skype WiFi in Skype for Mac OS X, you need: The latest version of Skype. A WiFi enabled...

Mac

This article is also available for: Windows desktop Windows 8 Linux Windows Phone 8 iPad iPhone Android phones Android tablets BlackBerry 10 If you’re not sure...

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This article is also available for: Windows desktop Screen sharing lets you share your computer screen with anyone on Skype. For example, you can display...

Mac

This article is also available for: Windows desktop Have you downloaded Skype and joined us? Then you’re ready to get calling. With Skype, you can make a video...

Mac

This article is also available for: Windows desktop Windows 8 Linux Windows Phone 8 iOS Android BlackBerry 10 Skype for Mac OS X gives you several options to...

Mac

This article is also available for: Windows 7Windows VistaWindows XPLinux This sound set up guide will help you adjust the sound settings on your Mac computer...

Mac

This article is also available for: Windows desktop Windows 8 Windows Phone 8 iPad iPhone Android phones Have you downloaded Skype and joined us? Then you’re...

Mac

This article is also available for: Windows desktop The first thing you should do is check that your microphone is connected and turned on. To connect your...

Mac

This article is also available for: Windows desktop To check that your webcam is working correctly with Skype: Sign in to Skype. Go to the menu bar, select...

Mac

This article is also available for: Windows desktop Your chat history is all the instant messages you’ve sent and received from your contacts or groups, as well...

Mac

This article is also available for: Windows desktop Windows 8 Linux Windows Phone 8 iPhone iPad Android phones Android tablets BlackBerry 10 Have you downloaded...

Mac

This article is also available for: Windows desktop Windows 8 Linux iPad iPhone Windows Phone 8 Android phones Android tablets BlackBerry 10 Have you downloaded...

Mac

Microsoft Software License TermsMicrosoft Skype First AidThese license terms are an agreement between Microsoft Corporation (or based on where you live, one of...

Mac

Skype Credit enables you to make calls to mobiles or landlines; check out our rates page. To buy Skype Credit, simply log in to your Skype account from your...

Mac

This article is also available for: Windows desktopWindows 8Android A group conversation allows you to send instant messages to two or more contacts...

Mac

If you use Skype Credit or a subscription to make calls to mobiles or landlines, you might find it useful to save phone details for a Skype contact if they...

Mac

The problem you’re experiencing might be the result of upgrading your operating system to Mac OS X v10.9 Maverick. This operating system doesn’t support Skype...

Mac

Assistive features help people with disabilities navigate and control their device as well as get better access to online content.The following is a list of...

The video image in full screen mode is automatically scaled to the aspect ratio of your computer’s monitor or your device’s internal display. Sometimes, during...

Mac
Windows
Windows Phone

This article is also available for:Windows desktopIf you have a legacy Skype button installed, people visiting your website or blog can also see your Skype...

Mac

If your calls are dropping out, your video is pixelled or keeps freezing, or if Skype needs to reconnect frequently, you might have a problem with your...

Mac

We’re always working hard to improve your Skype experience. As a result of the recent changes we made to the way Skype group video calling works, we recommend...

Mac

Address Book contacts are displayed in Skype for Mac by default, and you can call them with a little Skype Credit or a subscription. All Address Book contacts...

Mac

This article is also available for: Windows desktop You can browse your computer for a profile picture, or take a video snapshot using your webcam. To add or...

Mac

This FAQ is for Skype 5.0 for Mac and above. For Skype 5.0 for Windows and above, refer to these instructions.By default, Skype appears in the Dock when it is...

Mac

This FAQ is for Skype for Mac. For Skype for Windows above, refer to these instructions. Skype for Mac OS X has default keyboard shortcuts to make it a bit...

Mac

Adding a phone number to your profile enables your contacts to call or text you from Skype. Your phone number is only shown to people in your contact list.Learn...

Mac

You can clear all Recent conversations from the sidebar, or remove individual conversations. This does not permanently delete conversations; they will still be...

Mac

To dial an extension number during a call, or to enter a number or character such as # on an automated phone system: Click the Dial Pad icon. This is on the far...

Mac

Misc. Error #1040 and Misc. Error #1050 in Skype for Mac OS X mean that the telephone number you are entering is invalid or incorrectly entered. These errors...

Mac

By default, the number of contacts you have is displayed in your profile. If you would like to keep this information private: Sign in to Skype. In the menu bar,...

Mac

We’re always working hard to improve your Skype experience. As a result of the recent changes we made to the way Skype video calling works, you can’t make video...

Android
Mac

If you want to transfer contacts between two Skype accounts, you can simply send them from one account to another using Skype for Windows desktop, Mac or...

Mac
Linux
Windows

This article is also available for: Windows desktop Windows 8 Windows Phone 8 Android phones Android tablets BlackBerry 10 Your status setting lets your...

Mac

Starting from the release of Skype 2.7 for Mac, your general system startup settings will be used instead of having separate preferences for Skype.To prevent...

Mac

To send or receive an instant message while on a video call, click the Share button and select Instant Message. You can then send and receive instant messages...

Mac

You can change a conversation picture, or change your profile picture. To change a conversation picture: Select the conversation you’d like to change the...

Mac

There are several possible reasons why Skype for Mac OS X might not be starting.   The most common cause is that your system does not meet the minimum...

Mac

If you use the latest version of Skype there is no need to back up your contacts as they are stored centrally on our server and can be accessed anywhere as long...

Mac

This article is also available for: Windows desktopLinux You can send a contact’s details to another person during a conversation, so they can add the same...

Mac
Windows Phone

To make multitasking a bit easier, you can now open your instant message conversations in separate windows. To open conversations in new windows: Sign in to...

Mac

This article is also available for:Windows desktopYou can change the font size of your instant messages in Skype for Mac OS X. To do this: In Skype, open a...

Mac

This article is also available for:Windows desktopCall forwarding to mobile and landline numbers is available at no extra cost with a subscription, or for a...

Mac

This article is also available for: Windows desktop You can add mobile or landline contacts to a group conversation just as you would add any other contact....

Mac

This article is also available for:Windows desktopYou may experience poor sound quality for a number of reasons. The following frequently asked questions will...

Mac

This article is also available for: Windows desktop It's easy to set up Skype to automatically answer all calls with video: Sign in to Skype. In the menu bar,...

Mac

This article is also available for:Windows desktopYou can change your call settings to only allow calls from people in your contact list. To do this: Sign in to...

Mac

This article is also available for:Windows desktopNo one can see your email address when looking at your profile. Skype stores it so that friends who already...

Mac

This article is also available for: Windows desktop It’s not possible to change your Skype Name. If you want to have a different Skype Name, you will need to...

Mac

This article is also available for: Windows desktop If you are signed in to Skype and you receive an instant message when the conversation window is not open, a...

Mac

This article is also available for: Windows desktop You can customize or turn off visual and sound notifications in Skype for Mac OS X: To turn off all visual ...

Mac

This article is also available for: Windows desktopLinux Before making a test call, make sure you have the equipment you need to use Skype. To make a test call:...

Mac

This article is also available for: Windows desktop To control who is able to video call you: Sign in to Skype. In the menu bar, click Skype > Preferences… and...

Mac

This article is also available for: Windows desktop To use your USB phone or headset for Skype: Sign in to Skype. In the main menu, select Skype > Preferences…,...

Mac

This article is also available for: Windows desktop You can find files that your contacts have sent you in the conversation history for that contact. To find a...

Mac

This article is also available for: Windows desktop First, check that your speakers are connected and turned on. If this doesn't help, the table below gives...

Mac

This article is also available for: Windows desktop The typing indicator is the little dot animation that appears in the conversation area when a contact is...

Mac

This article is also available for:Windows desktopWhen someone calls and you’re already on a call, you will see the Incoming call window on your screen.You can...

Mac

This article is also available for:Windows desktopTo leave a group conversation: In the sidebar, click the conversation you wish to leave. This opens the...

Mac

This article is also available for:Windows desktopIf you are receiving unwanted calls to your Skype Number, then you can block certain numbers from calling you....

Mac

When you’re on a Skype call on your MacBook laptop, you may notice that the sound is coming from the right speaker only.Rest assured, this is neither a bug nor...

Mac

This article is also available for:Windows desktopLinuxWhen you sign in to Skype, your Skype Name is added to the drop-down list in the sign-in screen.To remove...

Mac

This article is also available for: Windows 8Windows desktop With Skype for Mac OS X you can reach your Messenger buddies even more easily by: Sending instant...

Mac

Keyboard shortcuts are specific combinations of two or more keys on your keyboard. They make it easier and faster for you to use commands that you would...

Mac

This article is also available for:Windows desktopWith Skype 6.0 for Mac OS X or newer, you can sign in to Skype with your Facebook account, merge your Skype...

Mac

This article is also available for: Windows desktop When you receive a call while you’re on another call, the Incoming call window pops-up. All you need to do...

Mac

This article is also available for: Windows To use a new headset, microphone or speakers, including USB headsets, USB phones or multiple sound cards, you need...

Mac

This article is also available for: Windows desktop Automatic updates are the easiest way to keep your version of Skype for Mac OS X up to date. They’re turned...

Mac

This article is also available for:Windows desktopSometimes it’s not possible to make a direct connection between your computer and the computer of the person...

Mac

This article is also available for:Windows desktopLinuxIt’s easy to forward incoming calls to a mobile or landline phone. All you need is a little Skype Credit...

Mac

From time to time, we do retire older versions of Skype to focus our efforts on improving the most recent versions of Skype. When this happens, you'll see the...

Mac

This article is also available for: Windows desktopWindows 8LinuxiPadiPhoneAndroid tabletsAndroid phonesBlackBerry 10 Send SMS text messages to mobile phones...

Mac

This article is also available for: Windows desktop Click your name or profile picture in the top left of the screen to display your profile information. Your...

Mac

The easiest way to find a contact in Skype for Mac OS X is to use the Search field in the upper right of the Skype window. Simply start typing your contact’s...

Mac

You can control who contacts you on Skype by changing your privacy settings. To avoid nuisance calls and unwanted instant messages, you can choose to only allow...

Mac

This article is also available for: Windows desktopLinux When you make a Skype call, you can sometimes encounter strange noises or shaky video. There are a...

Mac

This article is also available for: Windows desktopWindows 8 Download the latest version of Skype for Mac OS X and keep in touch with your friends in even more...

Mac

With Skype Connectivity (our way of connecting Lync, Skype, and Skype for Business), you can now easily reach your colleagues, business partners or customers...

Mac
Windows

When you sign in to the latest version of Skype for Mac OS X, with your Microsoft account, you can call and instant message the Microsoft Lync users. The...

Mac

This article is also available for: Windows desktop Linux Windows Phone 8 iPad iPhone Android phones Android tablets BlackBerry 10 Skype for Mac OS X allows you...

Mac

This article is also available for: Windows desktopLinux Let Voice Messaging pick up your Skype calls when you can’t, and listen to your messages next time you...

Mac

This article is also available for: Windows desktop Windows 8 Linux Windows Phone 8 iPad iPhone Android phones Android tablets BlackBerry 10 Have real time...

Mac

This article is also available for: Windows desktopWindows 8Linux With the latest version of Skype for Mac OS X, you can send and receive documents, music,...

Mac

This article is also available for: Windows desktopWindows 8Linux Have you downloaded Skype and created an account? Then you’re ready to get calling.  You can...

Mac

This article is also available for:WindowsIf you have activated voice messaging, people can leave you messages according to your privacy settings.By default,...

Mac

This article is also available for: Windows desktopWindows 8LinuxWindows Phone 8Android phonesAndroid tabletsiPhoneiPadBlackBerry 10 Have you downloaded Skype...

Mac
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