Skype Help
Microsoft has suspended new Skype purchases in Russia and Belarus. This includes purchases for new Skype subscriptions, Skype Numbers, Skype Credit, and gifting...
This article is also available for:Skype for WindowsSkype for MacThis article is for people with visual impairments who use a screen reader program with Skype...
As of May 15th, 2019, a new European Union regulation caps the prices of calls and SMS for Skype users residing in the European Economic Area (EEA), under...
In Skype for iPhone and iPad, some functions are not available from within the app. If you can't find what you need, you can access it from your Skype My...
A new Reserve Bank of India (RBI) policy effective October 1, 2021 regarding recurring payment authorizations means that any existing automatic recurring...
Subscriptions * are monthly calling plans that let you make unlimited or fixed-minute calls to landlines (and mobiles where applicable). A subscription is great...
Sign in to your account. Select Reactivate Credit. Note: If you're using iPhone or iPad and the Reactivate Credit option is not available, then...
VAT and GST invoices are only available for the following...
Online or in-store — it’s easy to get a little Skype Credit and pay as you go. Select your country to see a list of our...
Important: This article relates to monthly statements, which are different to VAT invoices. VAT invoices are currently available in certain countries. Learn...
Skype is required to charge Value Added Tax (VAT) or Goods and Services Tax (GST) for products purchased by Skype customers in certain countries.To make sure...
If you notice a Skype charge on your credit or debit card, then please check these scenarios to determine the cause:Have you made a Skype purchase?To check...
You can view your Skype Credit balance and purchase history right from your profile. Before you get started, make sure you're signed into the correct Skype...
Sign in to your account. Scroll down to the Account details section, and under Billing & payments select Purchase history. Note: If you're...
To protect our customers from fraud, we set limits for the purchase of Skype Credit, Skype Credit gifts, and subscriptions. If your payment was declined, don't...
If you believe you have been charged incorrectly for a call, please contact Skype Customer Service and outline the exact date and time of the call you made. We...
To call international numbers from Skype, you’ll need to buy a little Skype Credit or a subscription. Learn more about how to dial an international number.If...
If you have more than one Skype account, you can send yourself some of your own Skype Credit from any of your accounts as a gift. You'll just need to add...
Skype to Skype calls are free – but to call a mobile or landline from Skype, you need a little Skype Credit or a subscription. The price you pay depends on...
Skype Credit is a convenient and easy way to pay for Skype features that are not free. You can use it to make calls to mobiles and landlines, and send SMS text...
There are two ways to purchase Skype Credit: in the Skype app, and on the web.Important: If you are in India and your automatic payment fails, it might be due...
There are two ways to give Skype Credit as a gift: buy a Skype voucher online or send someone your own Skype Credit from your account balance.How do I buy a...
It’s easy to buy Skype Credit in Skype Manager. You can pay for Skype Credit using a credit card, PayPal, Sofort banking, and lots of other ways.Once you have...
Auto-recharge adds Skype Credit to your Skype, or Skype Manager balance when it falls below a certain amount. To turn Auto-recharge on or off:Skype from the...
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