Getting started | Download, install, and upgrade

• Why am I getting signed out of Skype for Windows Desktop?

  You may experience an issue with Skype continually signing you out when launching the Windows Desktop app. If you have this issue, it's because your Skype app...

• Introducing an updated, enhanced Skype for Windows 10

  Starting in June 2020, Skype for Windows 10 and Skype for Desktop are becoming one so we can provide a consistent experience. This lets us give the newest...

• How do I distribute Skype to my organization as an administrator?

  We recommend that administrators distribute Skype for Windows 10 through the Microsoft Store to their Windows 10 users. Please refer to the steps regarding...

• Support for Skype versions 7 and below is ending

  Support for Skype versions 7 and below will end on November 1, 2018 on desktop devices and November 15, 2018 on mobile and tablet devices. What does end of...

• Updating to the latest version of Skype

  We recommend updating to the latest version of Skype. If you've received a notification in Skype stating Support for this version of Skype is ending soon,...

• Getting to know Skype

  The latest version of Skype is faster to load, more reliable than ever, and helps you get more done together with the people that matter most to you. It also...

• How do I join a conversation from a link I received in Skype?

  Select the invitation link you received. If you have Skype installed, Skype will launch and take you to the conversation to start chatting. If you don't have...

• Common questions with Skype on desktop

  Skype keeps you more connected to your world by making it simple to get things done, have rich conversations, or enjoy spontaneous moments together with your...

• How do I get Skype?

  Go to the Download Skype page to get our latest version of Skype. Select your device and start the download. You can launch Skype after it is...

• Which Skype enabled devices or platforms are no longer supported?

  Skype is always making improvements, such as enhanced quality, better reliability, and improved security. Because we want everyone to experience the best Skype...

• What are the system requirements for Skype?

  The following information describes the specific system requirements for running Skype on different operating systems.If your system does not meet the...

• How do I update Skype?

  Select the Update Now button to download, install and sign in to the latest version of Skype.Update NowSkype for Windows 10, to update please check for updates...

• How do I get started with Skype?

  It's easy to get started with Skype. All you need to do is: Download Skype to your device. Create a free account for Skype. Sign in to Skype.It's that...

• How much bandwidth does Skype need?

  The bandwidth required by Skype depends on the type of calls you want to make. Check the following information for the minimum and recommended speeds for best...

• How do I uninstall and reinstall Skype on desktop?

  If you're having technical problems with Skype, sometimes uninstalling and reinstalling Skype can help.Windows Desktop Quit Skype. If you can see the Skype...

• Why has Skype automatically updated?

  At Skype, we regularly release updates to our software so that we can introduce new features, improve existing ones and fix bugs.Updating Skype is always free,...

• How do I create a new account for Skype?

  If you don't have a Microsoft account for Skype: In the Skype sign in window, select Create new account (or go directly to the Create an account...

• Can I connect to Skype through a proxy server?

  Yes. However, you may need to configure your proxy server for Skype to connect correctly. You may be able to configure your proxy via the system environment...

• What is error 1603, and how can I fix it?

  When you're installing the latest version of Skype, it's possible you'll see an update failure and an error code 1603. This is caused by issues with installing...

• How do I add a Skype tile to my Start screen in Windows?

  Adding Skype to your Start screen in Windows 10 and above will ensure that you can always find and quickly launch Skype.Is Skype installed?First, check to see...

• What are the Skype Terms of Use?

  The Skype Terms of Use govern your use of Skype’s software, products and websites.Read the full terms of use.

• What version of Skype am I using on my computer?

  Depending on the type of computer and operating system you're using, Skype can look and function differently. For the best performance and most up to date...

• Should I use a Skype beta release?

  Beta releases contain our newest features, and are a great way to try out new versions of our software before they are officially released. It's also a great...

• How can I be sure that the install file I download is from Skype?

  Only download the Skype install file from the Skype website. Do not download Skype install files from anywhere else.If you have downloaded a Skype install file...

• Why isn’t Skype starting on my desktop?

  There are several possible reasons why Skype on desktop might not be starting. The most common cause is that your system does not meet the minimum requirements...

• Which Skype features would be good for me?

  There's plenty of ways to get more out of Skype. Take a look at some of the following stories to see how we can help you keep in touch with friends and family,...

• What is the latest version of Skype on each platform?

  Make Skype-to-Skype calls, instant message your friends and family for free, or call mobiles and landlines at great Skype rates anytime you want, from your...

• What is Skype?

  Skype is software that enables the world's conversations. Millions of individuals and businesses use Skype to make free video and voice one-to-one and group...

• Try Skype without a Skype account

  We’ve made it effortless to give Skype a try – you don’t need an account and you don’t need to download anything. You can chat, make voice or video calls, even...