Everything else | Skype Manager

• How can I download a VAT or GST invoice in Skype Manager?

  Monthly VAT or GST invoices can be downloaded from the Skype Manager admin dashboard for specific allocations made. You can download your VAT or GST invoice for...

• How do I view my payment history and download invoices in Skype Manager™?

  To view a history of the payments that you have made in Skype Manager, or to download an invoice for an allocation as a PDF: Sign in to Skype...

• How do I remove members from my Skype Manager™?

  Members can leave the Skype Manager group at any time – you can remove them from your Skype Manager but they retain their accounts.To delete members from your...

• How do I set up a Skype Number as a member’s Caller ID in Skype Manager™?

  This FAQ contains instructions on how to set up Caller ID, change Caller ID and disable Caller ID for members of your Skype Manager.Setting up Caller IDTo set...

• What is Skype Manager™ and how does it work?

  Skype Manager is a management tool that lets you set up, manage and report on the usage of Skype across your group, all in one place.It’s easy to invite your...

• How do I view reports in Skype Manager™?

  The reports in Skype Manager provide a useful way of keeping track of your company's usage of Skype. There are four types of reports available: Summary,...

• Can I delete my Skype Manager™?

  While you can't delete your Skype Manager administrator account, you can delete your group. You cannot delete the personal accounts of your users. Members will...

• How do I assign Skype Numbers to members in Skype Manager™?

  This FAQ contains instructions on how to assign Skype Numbers to your members, reallocate Skype Numbers and cancel Skype Numbers assigned to your...

• How do I allocate subscriptions to members in my Skype Manager™?

  This FAQ contains instructions on how to allocate subscriptions to your members and cancel subscriptions. Follow these steps to allocate new subscriptions or to...

• How do I change my account details in Skype Manager™?

  If your details change at any time (for example, address changes or payment changes), you can update your account details in your Skype Manager. Click your...

• How do I manage Skype Credit for members of my Skype Manager™?

  This FAQ contains instructions on how to allocate Skype Credit to your members, and recharge members' Skype Credit.Note: Once credit has been allocated, you...

• How do I set up call forwarding for members in Skype Manager™?

  As an administrator, you cannot setup call forwarding on behalf of your users. Instead, your users will need to setup call forwarding in their personal...

• Can I change the currency used by my Skype Manager™?

  You specify the currency in which your Skype Credit balance is calculated when you create your Skype Manager. However, it is easy to change this to another...

• How do I sign in to Skype Manager™?

  Administrators who have already set up their Skype Manager can sign in here.If you’re new to Skype Manager, you'll first need to set up your own Skype...

• What happens if a member uses a different currency to my Skype Manager™?

  When you register your Skype Manager, you specify the currency you want to use. Members of your Skype Manager can also specify the currency they want to use.If...

• Can I monitor a member's usage with Skype Manager™?

  Yes. The Usage report in Skype Manager provides a detailed activity report of your members’ Skype usage. This includes the time, date, duration and destination...

• Can I share my Skype products with my friends and family?

  Yes, you can share Skype products and features you purchase with your Skype contacts using Skype Manager.Skype Manager is a free, web based tool that allows you...

• How do I invite members with personal Skype accounts to join my Skype Manager™?

  Before you add or invite members to your Skype Manager, you'll need to set up your own Skype Manager account, and enter a name for your group. You add or invite...

• How do I resend or remove invitations to join my Skype Manager™?

  To resend or delete an invite that has already been sent in Skype Manager: Sign in to Skype Manager. Click Members from your Skype Manager Dashboard. In...

• How do I organize members of my Skype Manager™ into a list?

  This FAQ contains instructions on how to create a new list and add members to a list.Lists are a great way to manage members of your Skype Manager. You can...

• How do I view or update a member’s details in Skype Manager™?

  When a member has been added to your Skype Manager, you can view or update their account details at any time, including what list they belong to and whether...

• How do I buy Skype Credit in Skype Manager™?

  It’s easy to buy Skype Credit in Skype Manager. You can pay for Skype Credit using a credit card, PayPal, Sofort banking, and lots of other ways.Once you have...