Getting started

  • How do I change my Skype Name?

    Your Skype Name is the username that was created when you first joined Skype that may have been autogenerated for you. This is a unique identifier that is used...

  • How do I delete a contact in Skype?

    Skype on Windows, Mac, Linux, Web, Skype for Windows 10 (version 15), Android (6.0+), and iOSTo delete a contact: From the Contacts tab, tap and hold or...

  • Updating to the latest version of Skype

    We recommend updating to the latest version of Skype. If you've received a notification in Skype stating Support for this version of Skype is ending soon,...

  • How do I export a list of my Skype contacts?

    You can export and download a list of your Skype contacts into a file from the My Account page after you sign into Skype: Sign into Skype. On the My Account...

  • How do I find new contacts in Skype?

    From the top of your window, select People, groups & messages. Note: For Android users, tap the Search button. In the Search Skype field, type the...

  • Why are my Skype contacts or credit missing?

    If you're signed into Skype but can't find your contacts or Skype Credit, you probably signed in to a different account than you intended to. What might cause...

  • FAQ and known issues with Skype

    FAQ and known issues in Skype on iOS and Android (6.0+) No sound in recorded Skype calls. If you don't have sound in your recorded Skype calls, please...

  • Can I merge or unlink my Skype and Microsoft accounts?

    Since your Skype account is already a Microsoft account, it is not possible to merge or unlink your Skype and Microsoft account. With your account you will...

  • Which Skype enabled devices or platforms are no longer supported?

    Skype is always making improvements, such as enhanced quality, better reliability, and improved security. Because we want everyone to experience the best Skype...

  • How do I create a new account in Skype Lite?

    On the Sign in screen, tap Create account. You will be prompted to create a new account using your phone number. Note: You may get a message that an...