Skype Help

    Getting started

    • How do I remove a contact in Skype?

      Skype on Windows, Mac, Linux, Web, Skype for Windows 10 (version 14), Android (6.0+), and iOS Tap and hold or right-click on the contact you want to...

    • Updating to the latest version of Skype

      Skype support for Windows XP and Vista users has ended. You will need to update your OS to Windows 7 or higher to continue using Skype on the same device. You...

    • How do I export a list of my Skype contacts?

      You can export and download a list of your Skype contacts into a file from the My Account page after you sign into Skype: Sign into Skype. On the My Account...

    • Why are my Skype contacts or credit missing?

      If you're signed into Skype but can't find your contacts or Skype Credit, you probably signed in to a different account than you intended to. What might cause...

    • FAQ and known issues with Skype

      FAQ and known issues in Skype on iOS and Android (6.0+) Issues when searching for specific text in a Skype conversation. When using search, you sometimes...

    • How do I create a new account in Skype Lite?

      On the Sign in screen, tap Create account. You will be prompted to create a new account using your phone number. Note: You may get a message that an...

    • How do I update Skype?

      Select the Update Now button to download, install and sign in to the latest version of Skype.Update NowSkype for Windows 10, to update please check for updates...

    • What is a Microsoft account?

      A Microsoft account is what you use to access many Microsoft devices and services. It’s the account that you use to sign in to Skype, Outlook.com, OneDrive,...

    • Which Skype enabled devices or platforms are no longer supported?

      Skype is always making improvements, such as enhanced quality, better reliability, and improved security. Because we want everyone to experience the best Skype...

    • Can I merge or unlink my Skype and Microsoft accounts?

      Since your Skype account is already a Microsoft account, it is not possible to merge or unlink your Skype and Microsoft account. With your account you will...