Getting started

  • How do I change my Skype Name?

    Your Skype Name is the username that was created when you first joined Skype that may have been autogenerated for you. This is a unique identifier that is used...

  • How do I delete a contact in Skype?

    Skype on Windows, Mac, Linux, Web, Skype for Windows 10 & 11 (version 15), Android (6.0+), iPhone, and iPad.To delete a contact: From the Contacts tab, tap...

  • Updating to the latest version of Skype

    We recommend updating to the latest version of Skype. If you've received a notification in Skype stating Support for this version of Skype is ending soon,...

  • How do I export a list of my Skype contacts?

    You can export and download a list of your Skype contacts into a file from the My Account page after you sign into Skype: Sign into Skype. On the My Account...

  • How do I find new contacts in Skype?

    From the top of your window in Skype, select People, groups, messages. Note: For mobile users, tap Search. In the Search field, type the name, Skype...

  • Why are my Skype contacts or credit missing?

    If you're signed into Skype but can't find your contacts or Skype Credit, you probably signed in to a different account than you intended to.What might cause...

  • FAQ and known issues with Skype

    FAQ and known issues in Skype on iOS and Android (6.0+) Missed Skype calls on Android. This can be caused by battery optimization protocols in Android’s...

  • How do I update Skype?

    Select the Update Now button to download, install and sign in to the latest version of Skype.Update NowSkype for Windows 10 & 11 (version 15), to update please...

  • How do I get started with Skype?

    It's easy to get started with Skype. All you need to do is: Download Skype to your device. Create a free account for Skype. Sign in to Skype.It's that...

  • Can I merge or unlink my Skype and Microsoft accounts?

    Since your Skype account is already a Microsoft account, it is not possible to merge or unlink your Skype and Microsoft account. With your account you will...