Skype Help

    Getting started

    • How do I change my Skype Name?

      Your Skype Name is the username that was created when you first joined Skype that may have been autogenerated for you. This is a unique identifier that is used...

    • How do I remove a contact in Skype?

      Skype on Windows, Mac, Linux, Web, Skype for Windows 10 (version 14), Android (6.0+), and iOS Tap and hold or right-click on the contact you want to...

    • Updating to the latest version of Skype

      Skype support for Windows XP and Vista users has ended. You will need to update your OS to Windows 7 or higher to continue using Skype on the same device. You...

    • How do I export a list of my Skype contacts?

      You can export and download a list of your Skype contacts into a file from the My Account page after you sign into Skype: Sign into Skype. On the My Account...

    • How do I find new contacts in Skype?

      From the top of your window, select People, groups & messages. Note: For Android users, tap the Search button. In the Search Skype field, type the...

    • Why are my Skype contacts or credit missing?

      If you're signed into Skype but can't find your contacts or Skype Credit, you probably signed in to a different account than you intended to. What might cause...

    • FAQ and known issues with Skype

      FAQ and known issues in Skype on iOS and Android (6.0+) Issues with notifications not working correctly. If you are experiencing issues with notifications...

    • How do I create a new account in Skype Lite?

      On the Sign in screen, tap Create account. You will be prompted to create a new account using your phone number. Note: You may get a message that an...

    • How do I update Skype?

      Select the Update Now button to download, install and sign in to the latest version of Skype.Update NowSkype for Windows 10, to update please check for updates...

    • What is a Microsoft account?

      A Microsoft account is what you use to access many Microsoft devices and services. It’s the account that you use to sign in to Skype, Outlook.com, OneDrive,...