Getting started | Download, install, and upgrade

• What browsers are supported for Skype for Web?

  It's easy to use Skype on the Web with most modern browsers. Check the table below to verify that your preferred browser is...

• Why am I getting signed out of Skype for Windows Desktop?

  You may experience an issue with Skype continually signing you out when launching the Windows Desktop app. If you have this issue, it's because your Skype app...

• Skype on Mac asks for admin credentials when installing or upgrading Skype

  If your Mac asks for admin credentials when installing or upgrading Skype, follow these steps. Download the latest Skype installer (.dmg file) from...

• How do I distribute Skype to my organization as an administrator?

  We recommend that administrators distribute Skype for Windows 10 & 11 through the Microsoft Store to their Windows 10 and Windows 11 users. Please refer to the...

• Skype for Web (Preview) - your most asked questions

  I want to try the Skype for Web (Preview) experience. How do I do that? Please go to https://preview.web.skype.com and sign into Skype.How do I know if I have...

• Getting to know Skype

  The latest version of Skype is faster to load, more reliable than ever, and helps you get more done together with the people that matter most to you. It also...

• Support for Skype versions 7 and below is ending

  Support for Skype versions 7 and below will end on November 1, 2018 on desktop devices and November 15, 2018 on mobile and tablet devices. What does end of...

• Updating to the latest version of Skype

  We recommend updating to the latest version of Skype. If you've received a notification in Skype stating Support for this version of Skype is ending soon,...

• How do I know which version of Skype is on my mobile or tablet?

  Android OS (6.0+)If you have: Your profile picture at the top. Tabs across the bottom for Chats, Calls, Contacts, and Notifications. A New Chat button...

• How do I join a conversation from a link I received in Skype?

  Select the invitation link you received. If you have Skype installed, Skype will launch and take you to the conversation to start chatting. If you don't have...

• Common questions with Skype on desktop

  Skype keeps you more connected to your world by making it simple to get things done, have rich conversations, or enjoy spontaneous moments together with your...

• What's New in Skype for Windows, Mac, Linux, and Web?

  Skype for Windows, Mac, and Linux 8.88.0.401, Skype for Web 8.88.0.404 and Skype for Windows 10 & 11 8.88.0.401/Microsoft Store Version 15.88.401.0 began...

• What's New in Skype on Mobile?

  Skype for Android 8.88.0.404, and Skype for iPhone and iPad 8.88.0.404 began rolling out September 1, 2022 and released gradually over the next few weeks.You...

• Can I use Skype with my Apple Watch or Android Wear?

  Skype does not offer a specific app for these devices. If you use Skype on a supported device that is paired with an Apple Watch, Android Wearable, or other...

• How do I use Skype for Xbox Series X|S or Xbox One?

  It's easy to use Skype for Xbox Series X|S or Xbox One to chat with friends and make one-to-one and group audio and video Skype calls for free. No matter where...

• How do I update Skype?

  Select the Update Now button to download, install and sign in to the latest version of Skype.Update NowSkype for Windows 10 & 11 (version 15), to update please...

• How do I get started with Skype?

  It's easy to get started with Skype. All you need to do is: Download Skype to your device. Create a free account for Skype. Sign in to Skype.It's that...

• What are the system requirements for Skype?

  The following information describes the specific system requirements for running Skype on different operating systems.If your system does not meet the...

• Which Skype enabled devices or platforms are no longer supported?

  Skype is always making improvements, such as enhanced quality, better reliability, and improved security. Because we want everyone to experience the best Skype...

• How do I create a new account in Skype Lite?

  On the Sign in screen, tap Create account. You will be prompted to create a new account using your phone number. Note: You may get a message that an...

• How much bandwidth does Skype need?

  The bandwidth required by Skype depends on the type of calls you want to make. Check the following information for the minimum and recommended speeds for best...

• Why is Skype for Android crashing when viewing webpages in Chromium?

  Did you just update to the latest version of Skype on your Android device and it suddenly started crashing when you try to view specific webpages within the...

• How do I turn off automatic updates in Skype for Windows 10 & 11?

  Automatic updates are the easiest way to keep Skype for Windows 10 & 11 (version 15) up-to-date. They’re turned on by default, but if you need to disable...

• Why has Skype automatically updated?

  At Skype, we regularly release updates to our software so that we can introduce new features, improve existing ones and fix bugs.Updating Skype is always free,...

• How do I create a new account for Skype?

  If you don't have a Microsoft account for Skype: In the Skype sign in window, select Create new account (or go directly to the Create an account...

• Can I connect to Skype through a proxy server?

  Yes. However, you may need to configure your proxy server for Skype to connect correctly. You may be able to configure your proxy via the system environment...

• How do I add a Skype tile to my Start menu in Windows?

  Adding Skype to the Start menu in Windows 10 and above will ensure that you can always find and quickly launch Skype. Verify Skype is installedFirst, check if...

• What is error 1603, and how can I fix it?

  When you're installing the latest version of Skype, it's possible you'll see an update failure and an error code 1603. This is caused by issues with installing...

• What are the Skype Terms of Use?

  The Skype Terms of Use govern your use of Skype’s software, products and websites.Read the full terms of use.

• What version of Skype am I using on my computer?

  Depending on the type of computer and operating system you're using, Skype can look and function differently. For the best performance and most up to date...

• How do I use Skype on my Kindle Fire HD and HDX?

  Amazon Kindle Fire HD, Kindle Fire HDX, and the Fire HD tablet now come with Skype preinstalled so you can enjoy all the great Skype features such as free...

• Should I use a Skype beta release?

  Beta releases contain our newest features, and are a great way to try out new versions of our software before they are officially released. It's also a great...

• Why isn’t Skype starting on my desktop?

  There are several possible reasons why Skype on desktop might not be starting.The most common cause is that your system does not meet the minimum requirements...

• What is the latest version of Skype on each platform?

  Make Skype-to-Skype calls, instant message your friends and family for free, or call mobiles and landlines at great Skype rates anytime you want, from your...

• What is Skype?

  Skype is software that enables the world's conversations. Millions of individuals and businesses use Skype to make free video and voice one-to-one and group...

• Try Skype without a Skype account

  We’ve made it effortless to give Skype a try – you don’t need an account and you don’t need to download anything. You can chat, make voice or video calls, even...

• What is Skype Web Control?

  Skype Web Control is a lightweight Skype web client that is available on outlook.com, msn.com and skype.com. To use Skype Web control: Sign into your...

• What is Skype Lite?

  Skype Lite is a fast, lightweight app for Android devices developed to help people in India stay connected, while delivering great performance in challenging...