Looking for Skype for Business? If you’re having issues with your calls, it’s probably caused by an internet connection or computer hardware problem.  ...

Looking for Skype for Business? If you can't hear your contacts on Skype calls, and you've already gone through all the steps in the Connection Troubleshooter,...

Mac
Windows
Windows 8

This article is also available for: Windows VistaWindows XPMacLinux This sound set-up guide will help you change the sound settings in Skype and on your PC to...

Windows

This article is also available for: Windows 7Windows VistaWindows XPLinux This sound set up guide will help you adjust the sound settings on your Mac computer...

Mac

This article is also available for: Windows desktop The first thing you should do is check that your microphone is connected and turned on. To connect your...

Mac

Looking for Skype for Business? If your contacts cannot hear you on calls, and you've already gone through all the steps in the Connection Troubleshooter, it's...

Mac
Windows
Windows 8

This article is also available for: Windows 7Windows VistaWindows XPMac In most cases, you will be  able to use Skype as soon as it has been installed, and...

Linux

This article is also available for:MacIf you’re experiencing any audio quality issues in Skype, you can first use the Microsoft Fix it tool to troubleshoot...

Windows

Before making a test call, make sure you have the equipment you need to use Skype. Note: The screenshots below show a test call being made in Skype for Windows...

Windows

This FAQ provides advice on what to do if you have a problem with the audio quality of your call.This FAQ will help you solve the following audio problems:...

This article is also available for:Windows desktopYou may experience poor sound quality for a number of reasons. The following frequently asked questions will...

Mac

This article is also available for: Windows desktopLinux Before making a test call, make sure you have the equipment you need to use Skype. To make a test call:...

Mac

This article is also available for:Windows desktopMacBefore making a test call, ensure you have the equipment you need to use Skype.To make a test call: Plug in...

Linux

This article is also available for: Windows desktop First, check that your speakers are connected and turned on. If this doesn't help, the table below gives...

Mac

When you’re on a Skype call on your MacBook laptop, you may notice that the sound is coming from the right speaker only.Rest assured, this is neither a bug nor...

Mac

This FAQ provides instructions on how to check your call quality settings, either before you make a call or at any time during the call. Checking your settings...

Windows

Yes. You can now use a Microsoft Fix it tool to troubleshoot your Skype audio issues. The Fix it tool will check things like your audio device drivers, audio...

This article is also available for:MacTo use a new headset, microphone or speakers, including USB headsets, USB phones or multiple sound cards, you need to ...

Windows

This article is also available for: Windows To use a new headset, microphone or speakers, including USB headsets, USB phones or multiple sound cards, you need...

Mac

The volume control is on the Call Quality Information panel.To adjust your speaker volume during a call: In the conversation window, click the Call Quality...

Windows

This article is also available for:Windows desktop MacNote: The following instructions are for the Ubuntu operating system, and may differ on other Linux...

Linux

This article is also available for: Windows desktopLinux When you make a Skype call, you can sometimes encounter strange noises or shaky video. There are a...

Mac

This article is also available for:MacFor Windows 7 and VistaTo use your USB phone or headset for Skype and loudspeakers for other audio: Click Start > Control...

Windows

This article is also available for:Windows 7Windows VistaMacLinuxThis sound set-up guide will help you change the sound settings on your PC and in Skype to get...

Windows

If you don't have a headset, microphone or speakers, you can still use Skype to send and receive instant messages. However, to make and receive calls with Skype...

This article is also available for:Windows 7Windows XPMacLinuxThis sound set-up guide will help you change the sound settings on your PC and in Skype to get the...

Windows
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